Complaint Review: Ict-consultants - Tony Islam And Mohammed Mahmud - Austin Texas
- Ict-consultants - Tony Islam And Mohammed Mahmud ict-consultants.com Austin, Texas U.S.A.
- Phone: 512-454-1000
- Web:
- Category: Websites
Ict-consultants - Tony Islam And Mohammed Mahmud This Company is a Rip-off- do not do business with them Austin Texas
*REBUTTAL Individual responds: Inaccurate Report only describing one side of the Project
*UPDATE Employee: My experience with ICT Consultants LLC
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I contracted this company on the 1st of february to develop a website. I discussed the requirements with them and also provided them with a detailed requirement documentation. They promised to deliver the product in 6weeks and after 6weeks they asked for more time and promised that if i gave them more time they will have it delivered to my satisfaction.
I gave them more money and the an additional 2weeks which expired on the 31st of march. I have paid them $2000 thus far. After the additional time they gave me a website which has no functionalities working. The code is terrible and does not meet the requirements we agreed on. When i complained they stopped returning my phone calls or my emails.
They are now threateneing me with collections for the final payment of work they have not performed as well as called me names.
I am a victim and i don't want you to be another one of their victims. They are only interested in the down payments perhaps the first 2 installments and then their games begin. The owner Mohammed Mahmud is so Rude and very unprofessional and always results in name calling and threats. BEWARE!!!!!
Ann
Bowie, Maryland
U.S.A.
This report was posted on Ripoff Report on 06/28/2008 09:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ict-consultants-tony-islam-and-mohammed-mahmud/austin-texas-78751/ict-consultants-tony-islam-and-mohammed-mahmud-this-company-is-a-rip-off-do-not-do-busi-345461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Individual responds
Inaccurate Report only describing one side of the Project
AUTHOR: Tony - (U.S.A.)
SUBMITTED: Thursday, October 16, 2008
I completely dispute the accuracy of the described project by Ann. Yes we got into a contract and we also did the work. Every step of the development we submitted the Website prototype to Ann for her review and feedback. At a point she contacted other company and I believe got a cheaper solution from them and started demanding the initial $2000 back. We did not agreed because the work was already done and the project was nearly complete to backout at this point. We invested our team for a project and after it is 90% done the money cannot be refunded as the product is functional and operational. Ann still owes us $2000 and we incurred loss by undertaking the project and investing our teams time for her.

#1 UPDATE Employee
My experience with ICT Consultants LLC
AUTHOR: David Graham - (U.S.A.)
SUBMITTED: Thursday, October 16, 2008
My name is David Graham and I'm a project manager with ICT Consultants.
I've been working for close to 2 years here now and have thorougly enjoyed creating and deploying solutions for over 30 business' and individuals. Many of the solutions I design start from littlest of information from the client, realizing that many clients are looking for some initiative on the company's part. Therefore, after a project is finished I get a great amount of personal satisfaction of seeing that I am capable of all types of problem solving in the software industry. I graduated with a BS in computer science and have 10 years experience in programming, with profiency in over 10 different programming languages. I would not continue to work here had it not been for the relationships I've built with my clients as well as our owner, Ashif Mahmud, always taking time to listen to us (as employees) and make improvements to the company based on our input (a rare thing in my past experiences with upper managment).
In response to your post, Ann, I'm unfamiliar with you or your situation. If you would please call me at 512-454-1000 or email me at dgraham@ict-consultants.com. I would be happy to listen and talk with you about your past relatiionship with us. As a problem solver, I'm always interested in the "WHY's" behind the "WHAT'S". At this time I'm unable to accurately analyze and describe what went wrong in your case, as none of my coworkers are aware of this. In further response to your post, I would like to reflect on several of my clients that have asked for our help in finishing abandoned previous work from other individuals/companies. I have never abandoned my clients nor are we only interested in initial payments. Our number one priority and goal is to completely generate our own leads, which can only be made possible by completing a project and acquiring future business or references from our existing customer relationships. This is all part of working a correct business model. In all honesty, I have seen many projects go past their due dates, simply due to changing requirments or new discoveries/direction from the client during the programming phases. However, our clients realize these delays happen from these late discoveries, and, if ignored (to stay on schedule), would not produce the most efficient product.
Again, please contact me. I would appreciate the opportunity to address your concerns in a more professional form.


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