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Report: #563330

Complaint Review: Idearc Media - Superpages.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Serg — Mount Pleasant South Carolina USA
  • Author Not Confirmed What's this?
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  • Idearc Media - Superpages.com Internet United States of America

Idearc Media - Superpages.com Superpages imaginary leads, imaginary customer service, horrible sales practice Internet

*UPDATE Employee: customer service

*Consumer Comment: same story

*UPDATE Employee: Customer Service

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This Whole think started in August when a Mr. Muhammad contacted me offering me his "clients" for service. I thought this was a GREAT deal he promised this many people would call, this is how much I would pay, and if I didn't want the service anymore just don't pay or ask for it to be canceled. He then directed me to another lady who asked yes or no questions. I complied. He then said thank you for your service, and remember you only pay for calls you may even get more calls some months. YEAH RIGHT!!! I then called him back a month later because there was word I may have been deploying so i gave a friend the business for that small period. He said he will cancel the arrangement for me, I said thank you and was happy. I got a letter a day or two later and called him yet again. He said I don't know why your being charged, promising the first month was "supposed to be free". I figured, OK maybe he didn't lie to me. I faxed him the bill so he could "take care of it next month rolls around I get another bill, I then call him 10 times he never picked up so I left a voice mail asking for him to return the call. He never called me back. Each month after they send me more letters. So I called them and told them I canceled through Mr. Muhammad and they said they will look into it. Go figure, I received another bill the next month with a bunch of late fees. I ignored them now because I was aggravated and didn't want to deal with it. I received a call at month 8 asking why I haven't paid, I explained to her as well why I never paid and asked her to talk to the salesmen he said he would cancel it months ago. Then she tells me she will "look into it" Now They have sent me another bill and say I owe them $1,008.29 Which I will not pay and they have sent this to a debt collector and have reported it to the credit bureau. I want to raise a law suite for this because the debt collectors keep calling, they ruined my credit, and for wasting my time relying on them for advertising and getting customers when I could of found a legit company with integrity and honesty.


 


 


SUPERPAGES IS A SCAM!!!


 


 


Thank You For Your Time, And I Hope This Helps You Save Your Money.

This report was posted on Ripoff Report on 02/01/2010 09:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/idearc-media-superpagescom/internet/idearc-media-superpagescom-superpages-imaginary-leads-imaginary-customer-service-horr-563330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

customer service

AUTHOR: Idearc - (U.S.A.)

POSTED: Thursday, May 13, 2010

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at: customerservice@idearc.com

 

Your full name and title:

Business Name:

Business Telephone Number:

State in which your Business resides:

Your contact number:

Best time to call you:

E-mail address:

Brief complaint description:

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#2 Consumer Comment

same story

AUTHOR: mccrayk - (United States of America)

POSTED: Tuesday, March 02, 2010

Back on 2008 i started a landscaping company called T&K Landscaping, LLC

And I got a call from an idearc media sales person... promising me a great increase in calls if i signed up for their 231.00 a month online ad.. 

Went out of business.... didnt recieve a single call as a resutlt from their ad... (i was supposed to "dominate my competition") 

now im dealing with a debt collector. I called thier out of business department which gave me a list of instructions i followed all of them. had a letter notorized.. and then no response!!!

CLASS ACTION LAWSUIT IS MY VOTE!

 

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#1 UPDATE Employee

Customer Service

AUTHOR: Idearc - (U.S.A.)

POSTED: Wednesday, February 10, 2010

We are never pleased when one of our clients is unhappy.  Please give me the opportunity to review your issue.  I promise someone will get back to you within 48 hours with an update.  Please provide me with the following information and e-mail back to me at: customerservice@idearc.com


 


Your full name and title:


Business Name:


Business Telephone Number:


State in which your Business resides:


Your contact number:


Best time to call you:


E-mail address:


Brief complaint description:

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