IDriveSafely.com Scam? Ripoff? Sure feels that way!! Internet

I signed my 15 year old son up for the teen driving course to help with the written test so he can get his learners permit. 

After I paid, my receipt stated that the account would only be active for 60 days. No where that I could find did it state this on their web page.  I even went back and double checked.   If it's there, it's hidden.  I would not have signed up for only 60 days, but it was already done, so I immediately began trying to access the account.

After numerous attempts, I called and was told to use Chrome or Firefox instead of IE.  Didn't work.  Next call, I was told to update Flash Player. I tried only to learn that Flash Player is already built into Windows 8.  So...this did not work.  All this in spite of the fact that their own system check said everything was fine.

Next call, after going through the whole problem with now a third person, I was informed that my state did not recognize their course. Mind you, I did not ask this, was just told and offered a refund.  I did not sign up for state recognition, just for my son to get some extra experience, but since it wouldn't work anyway, I accepted the refund. 

I was not informed that there would be an $8 "refund fee".   My fault for not  checking reviews.  There are plenty of "red flags" out there. I wasted 3 days and $8.  After reading other reviews, I guess I was lucky that's all they got me for.