Complaint Review: Ifreedom direct - Select State/Province
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- Author Not Confirmed
- Ifreedom direct Utah Select State/Province USA
- Phone:
- Web: Ifreedomdirect.com
- Category: Unusual Rip-Off
Ifreedom direct Ifreedom direct Scammers Utah Nationwide
*Author of original report: In response to ifreedom Direct
*UPDATE Employee: iFreedom Direct Response
Show customers why they should trust your business over your competitors...
All I can say is this company hides behind using the VA loan as bait to lure you in to there big scam. I was pre approved just to be unspproved and be told that there company changed policies after I received pre approved paperwork. I also had two non approved credit inquiries through there company without my permission
This report was posted on Ripoff Report on 02/05/2014 10:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ifreedom-direct/select-stateprovince/ifreedom-direct-ifreedom-direct-scammers-utah-nationwide-1121340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
In response to ifreedom Direct
AUTHOR: Joe W - ()
SUBMITTED: Thursday, February 06, 2014
I must say I take partial responsibility for not doing my homework, had I viewed all these negative views and unhappy Veterans, I would of never dealt with this company in the beginning. I am not sure who is in charge of your companies Quality and Control because there us clearly a problem or else there would not be so many unsatisfied customers complaining.
Thank you in advance for your time in reference to this matter.
#1 UPDATE Employee
iFreedom Direct Response
AUTHOR: iFD Customer Experience Dept. - ()
SUBMITTED: Thursday, February 06, 2014
Dear Mr. Wyatt:
Thank you for taking the time to provide feedback on your VA loan experience with iFreedom Direct. Our company strives to provide our clients with exceptional service and to comply with all laws. iFreedom has one of the best Better Business Bureau ratings possible, and thousands of satisfied, repeat customers. If you feel you did not receive the level of treatment you deserved, we are very interested in learning why.
If you are open to providing more information, we will need your contact information in order to look into this matter. You are welcome to email your phone number and/or email address to our Customer Experience Manager at vbehr@ifreedomdirect.com.
As soon as we have all the details, we will be in touch to address the concerns you relayed in your report.
Again, thank you for taking the time to relay your experience.
Best regards,
iFreedom Direct Customer Experience Department
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