Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #561505

Complaint Review: iGearUSA.com - Walnut California

  • Submitted:
  • Updated:
  • Reported By: Bryan — Lodi California United States of America
  • Author Not Confirmed What's this?
  • Why?
  • iGearUSA.com 20258 Paseo Robles Walnut, California United States of America

iGearUSA.com Sold Me A Defective Product Then Tried to Wear Me Down With Troubleshooting Nonsense ! Walnut, California

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I ordered a 3 in 1 combination charger for my i-Phone 3G on 1/4/2010. It arrived on time, but it never worked.  It acted like it was charging (i.e., 2 quick vibes plus charge indicator in top right corner of i-Phone screen when plugged into the wall outlet), but left my i-Phone totally dead after "charging" all night.

I finally made time to report this to i-gear via descriptive e-mail on 1/21/2010. They waited four days to reply and then, when they did reply, it was as if they never read my e-mail. They asked me what the problem was. I re-explained the problem with the wall charger. The next day they asked me to try the car charger. I did, and reported to them the same result (i.e., acts like it charges, but doesnt). The day after that they asked me to find an alternate USB cable and try that to see if it was the cable that was mal-functioning.

At that point I decided they were just trying to wear me down. I told them I did not have time to continue trouble-shooting their defective product and that they should either ship me a new one or tell me tough luck, but stop wasting my time.

I didnt hear from them after that so I threw away the unit & sent them a picture of its new home in my garbage can.

This report was posted on Ripoff Report on 01/28/2010 05:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/igearusacom/walnut-california-91789/igearusacom-sold-me-a-defective-product-then-tried-to-wear-me-down-with-troubleshooting-561505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now