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Report: #159913

Complaint Review: IGK Enterprises - Floridabathrooms.com - Gregor Kohn - Fort Lauderdale Florida

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  • Reported By: Fort lauderdale Florida
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  • IGK Enterprises - Floridabathrooms.com - Gregor Kohn 11030 SW 54th Street Fort Lauderdale, Florida U.S.A.

IGK Enterprises - Floridabathrooms.com - Gregor Kohn ripoff, poor unfinished work, dishonest, rude owner/staff, extortion. Fort Lauderdale Florida

*Author of original report: Apology not accepted

*UPDATE Employee: Apology

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IGK did a TERRIBLE job with our bathroom from start to un-finish, their "salesman" talked my mother-in-law into giving him the WHOLE amount up-front as a "deposit", unfortunately I was not at home at the time to prevent her handing him the check (a check which they cashed within days, even though the work was not scheduled to start for more than 6 weeks),

They received the money in May and were supposed to start approx. early July, after many excuses and delays they were due to start when we had a succession of hurricanes one of which had some effect on Broward, (we lost power for 4 days) they finally did start in September!!, but the problems were only just beginning:-

1. Sending round installers before the old equipment had been removed.

2. Doing half a days work then not coming back for days, leaving us with NO bathroom.

3. Claiming to have sent someone who got "no answer" when he knocked on our door, even though there was ALWAYS someone home.

4. As soon as we had no bathroom, refusing to work until he received a further $1,200 for "licenses", (making the total $4,700 for one small bathroom!, and this is only for intallation!!, we provided ALL the equipment other than the basic white tiles).

5. Finally leaving the job unfinished with, holes in the wall and floor, ceiling plaster all over the walls and floor, and a heap of building site refuse in our back garden.

All of this is documented in word and pictures available to anyone who cares to e-mail me at alxmck@hotmail.com

Alex
Fort lauderdale, Florida
U.S.A.

This report was posted on Ripoff Report on 10/07/2005 01:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/igk-enterprises-floridabathroomscom-gregor-kohn/fort-lauderdale-florida-33328-4710/igk-enterprises-floridabathroomscom-gregor-kohn-ripoff-poor-unfinished-work-dishone-159913. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

Apology not accepted

AUTHOR: Alex - (U.S.A.)

POSTED: Wednesday, December 09, 2009

Been a while since I checked out this site, but not surprised to see the complaints continue, first of all the "employee" whe offered the apology is the owners son, Jordan, who never at any time had anything to do with this job, secondly, at the time IGK held NO licenses at all, depending on subcontractors for their licenses, so his job of being in charge of their licenses must have been an easy one.


If you even allow IGK, IGK Design Group, Floridabathrooms.com or any of the many company names registered to Greg, Gregor or Gregory Kohn to come anywhere near your house, you are crazy!, simply do a Google search using his name and you will see a ton of websites with complaints against this company, they have tried to load up the review sites with favorable reviews, but even a cursory glance will tell you that the glowing reviews are fake, there is even a website called http://igkdesigngroupsucks.com/


Better still contact Broward County Consumer Affairs Division (even though they obviously pretty ineffective) they will tell you about they mountain of complaints against this company

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#1 UPDATE Employee

Apology

AUTHOR: Jordan - (U.S.A.)

POSTED: Thursday, August 24, 2006

My name is Jordan with IGK Enterprises

I am responsible for managing all of our State and County licenses, of which we hold eight with NO complaints with the DBPR. I also make sure that all or our licenses are insured with Liability and Worker's Comp. In addition, I keep close contact with all of the municipality building departments in the tri-county area (Broward, Dade, Palm Beach) to ensure our projects are permitted, our contractors registered and inspections passed.

As far as receiving money up-front, our terms are 50%/50%, 25%/25%/50%, 50%/25%/25%, 25%/25%/25%/25% or if it's a larger addition, then the terms are progress/completion according to the AIA documents of the contract.
Never 100% up front.

I found this complaint when searching the internet. We promptly address ALL concerns immediately as they are brought to our attention because of the thousands of customers we have, we have few complaints.

I stumbled upon this complaint by accident thru this 3rd party website, which explains the delayed response.

To start, I can say that we never have and never will expect payment for "licenses" as this poster wrote. Our licenses only cost us the fee associated with renewal and Continuing Education credits, which is done every two years and which is DEFINITELY NOT charged to the customers. This poster may have us confused with a different company. If not, than I urge the poster to please contact us immediately so we may clarify.

Anyway, I looked thru our database and was unable to locate any customers in Fort Luaderdale with the first name 'Alex' or with the email address 'alxmck@hotmail.com'. So I can't confirm the validity of this post.

I can however offer an apology to any of our customers that experienced delays in their project due to the affects of Hurricane Wilma.

For those of you not local to South Florida, in October of 2005, Hurricane Wilma struck the Tri-County area leaving 80% of FPL's customers without power for about two weeks. In addition, there was such widespread damage that the building departments were crippled in issuing permits and performing inspections. In fact, several Building Departments are still 4 weeks behind with performing inspections (see Sunrise, Fort Lauderdale, Hollywood, etc..).

During this unforeseen and extended down-time, there were customers who's projects took longer than expected. For this, we have, and still do, apologize extensively. We have a great office staff that worked several days after hours to help accomodate these customers and we went to great lengths to remain in contact.

We are a reputable company. We are licensed and insured. We are affiliated with every nationally recognized Remodeling organization. We have a database of thousands of customers. Some customers understand delays beyond our control (ie. weather, building departments, etc.) and some customers do not.

Again, with regards to weather delays, we can only offer our apology.

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