Ikarus Great Danes Claudia Ortega She sold me a defective Great Dane Internet, Texas

At the time of that this report was made, I was very upset. I did send Claudia the report but it was a not a clear report that the vet gave me. I could only give her what was given to me. I have no problems spending the money on my Danes.

I have spent more on them than what I spend on myself. They have always come first to me. If I was going to complain about the thousands of dollars that I spent, I wouldn't have done the surgery if it was something I didn't want to do. But I did it to help Aurora. Any who. My point being is that myself and numerous other breeders have done more research on this.

Aurora has NO GENETIC DEFECT!!!  Did I jump the gun before I did more research? Yes. But of course, at that time, I only went by what my vet told me. Now I know not to use that vet anymore. Because he was obviously wrong. 

So I do apologize for all that was posted in my previous rebuttal. 

Claudia,  Aurora is still here with me, she is sound and happy. Still the same crazy, goofy, funny, happy, & intelligent girl. 

I sold a puppy to this person and she contacted me letting me know that the puppy had an accident, what she calls "an incident" in her complaint, was actually an accident.  She should be clear in her "complaint." 

So this puppy injured her forehead which created significant swelling to her forehead.  She took the pup to the vet and the vet told her that the swelling would go down on it's own.  After 4 weeks, she took the pup back to the vet because she still had swelling.  She claims to have spent "thousands of dollars trying to save her"  As with all animals, there are trips and expenses to the vet for which each individual owner is responsible for.  Why should the breeder cover costs for an ACCIDENT.  It was then that she claims that the vet told her the pup had a genetic disease know as Calvarial Hyperostosis.  This was a new disease for which I have never heard of because it is a disease mostly prevalent in the breed, Bull Mastiffs.   So of course my concern was, what is this disease and why would the puppy have it.  It was then that I asked her to send me a report from her vet, so as to learn more about the disease and the situation.  She then sent me a generic report explaining the disease, what it was, treatment, etc.  It was a report out of a book.  And in that same report that she sent me, the etiology was stated as "UNKNOWN"  Meaning, that the cause of the disease is unknown, not genetic as she claims, but rather unknown. I did tell her that I cover life threatening genetic diseases, but since I was not familiar with this disease I asked her to send me an official report from the her vet and not just a description of the disease. I requested a report from her vet that specifically stated that the puppy was tested and diagnosed with this so called disease, which is not known to be genetic, but listed  "unknown" as the etiology.   After which she never did.  You would think that if she had an actual report from the vet she would send it to me immediately. 

She then continued to say how upset she was because they had to do some surgery on the puppy's forehead to drain out the fluid that had accumulated there from the INJURY, which was left unattended for 4 weeks, which left the puppy with scarring.  Well of course that comes with owning a pet, if they have an accident then you must take appropriate measures to bring them back to health and healing.  Still I was expecting her to send me the report to move forward, but she never did.  Instead she placed a complaint against me.  But like I told her, if it was an injury, of course I can't cover that. Why didn't she send me anything from the vet and not just a generic report that describes the disease she claims the puppy has? 

Obviously she is upset because now she can't breed her, and there are no guarantees, regardless of breeding potential, that one will be able to breed or show a dog.  No reputable great dane breeder or any other type of breeder for that matter, will give you that guarantee.  There are too many factors in regards to the care of animal, by the new owner, in order for one to be able to "breed" or "show" a dog.  And those factors are out of the control of the breeder.

She claims that I am only breeding to "line my pocket" without even knowing me personally as a breeder.  She obviously does not know how much money I invest into my great danes.  That they have air conditioned kennels with appropriate flooring and bedding, that I spare no expense at giving them the highest quality food on the market.   That I have employees on salary that see that each one of my danes gets appropriate daily exercise, that they ensure that each dane gets the appropriate and adequate nutrition.  That do round the clock cleaning and maintenance on my kennels.  That there are endless visits to the best vets in Texas to ensure their health.  That I have great relations with the best kennels throughout Europe who know me personally and have a professional working relationship with me. She obviously does not know the commitment that I put into each and every one of my danes and puppies.  The commitment that I make to continouly better my lines. 

But still she wants a full refund, based on her word, that the vet told her this pup has Calvarial Hyperostosis, a disease in which the etiology is UNKNOWN and not genetic as she claims.  But instead was the result of an INJURY.

She claims that I have had people before contact me about my pups having genetic disease which is totally false.  She seems like an angry and bitter person.  I wish her the best in her endeavors and strongly recommend she reconsider breeding. Because if she is complaining about these expenses now, as a breeder, there are many more expenses that will come her way.