Report: #1351469

Complaint Review: Illustra and L'etoile Skin Care

  • Submitted: Mon, January 23, 2017
  • Updated: Mon, January 23, 2017
  • Reported By: donna — Camden Ohio USA
  • Illustra and L'etoile Skin Care

    Los Angeles, California

Illustra and L'etoile Skin Care I ordered trial samples and was charged $.95 for shipping. The products lasted about 2 weeks. When I got my credit card bill< i was charged$187.38.. These people are too sorry to work and they are scamming people. Los Angeles California

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I ordered eye cream and face cream online. The products were trial size and only was supposed to cost $4.95 for shipping.  I got the products and they lasted about two weeks.  The products didn't improve my skin like the brochure stated.                                                                                                                                          

When I got my credit card bill, they charged me $187.38.  I was totally stunned.                                            

I called the company four times but no one would answer the phone.  Finally on the fifth try someone answered the phone.                                                                                                                                               

I talked to a gentleman and explained that I felt like I was just scammed.  He told me that I should have read  the terms and conditions.  I told him that there were no terms and conditiions.  I told him that I wanted my money back.  He said that he could give me back 35% of my money and cancel the subscription.                        

I told him okay but that I was going to get an attorney.  I told him that this company was nothing but a scam, and that was why he was offering me 35% back.                                                                                           

Ladies, do not subscribe to this company.  It is a scam!  I've learn my lesson, not to buy off the internet anymore.  These people are too sorry to work and they are scamming people.

This report was posted on Ripoff Report on 01/23/2017 12:43 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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