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Report: #1199189

Complaint Review: imbuygold.com - Internet

  • Submitted:
  • Updated:
  • Reported By: repent — Washington
  • Author Not Confirmed What's this?
  • Why?
  • imbuygold.com Internet USA

imbuygold.com Never delivered, never refunded, never responded to multiple emails sent. probably china Internet

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so i placed an order. delivery time stated under 20 minutes delivery at the time of my order. Thier log of previously filled orders states an 80% filled in under 17 minutes. i waited 2 hours after i placed the order and looked to see if it had been billed to my bank account. The gold was paid for, so i contacted thier "helpful customer service chat" to be told that they were out of gold and they wanted to me to wait longer.   Same response everyday for 8 days. so i sent an email to the customer service. and then 3 more over the next 4 days.  On day 10 of waiting i finallly contacted the chat customer service rep and asked for a refund. they told me i needed to email them stating i wanted a refund and then they closed chat on me. so i sent an email. 3 days later still no response to any email i have sent.  What a piece of crap company. go order from igxe or playerauctions if you want decent service. 

This report was posted on Ripoff Report on 01/03/2015 02:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/imbuygoldcom/internet/imbuygoldcom-never-delivered-never-refunded-never-responded-to-multiple-emails-sent-1199189. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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