Another Cybersonic rip off

I purchased the toothbursh in August of last year, using my credit card. I started using it, and the brush was hard instead of soft, and it almost took the enamel off my teeth, so I returned it. Then the next month they took off another $32.00 from my card, and no reason given. This was the month before they gave me back the 99.75 plus and $.89 for a finance charge when I paid in full?? In October, I got a tooth brush and was charged 4.95, again taken off my credit card. I got another toothbrush 3 months later in January and another 4.95 charge. I have tried MANY times to call this company, and like the other person said, they give a recording aobut how that time of day is bad to call. I actually didn't get that message today when I called, but stayed on the line for 45 minute, and finally hung up. I just don't have the time to stay on the phone like that. I was SOO mad. I then saw on this site that I was not the only perosn to go through this. Maybe we should try to get a hold of the actor who promotes this toothbrush?? I cant remember his name. Is there anything I can do? Is it a waste of time to call the BBB?

Suellen

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STOP! ..before you think about using the Better Business Bureau (BBB)... click here to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! When there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide.