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Report: #1172937

Complaint Review: Imperial Automotive - Cary North Carolina

  • Submitted:
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  • Reported By: Alicia Campbell — Shreveport Louisiana
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  • Imperial Automotive 602-B East Chatham St Cary , North Carolina USA

Imperial Automotive Imperial Auto ServicesImperial Services Please do not buy from this company with the address 602-B East Chatham St Cary North Carolina 27511. They are sending out wrong equipment to get your money.They sent me out an invalid equipment. I had to take my car to the Dealer and they advise me that the equipment could not be program even though it look brand new. I called them and they phone was disconnected. When I finally got in contact with them they refused to give my money even though I had proof from the dealer that they equipped was not accurate. Please do not buy from this company. Please do not buy from this company. Cary North Carolina

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I recently purchased a PCM Module from Imperial Automotive. Once I recieved the package I read the instructions and then I begin to install the PCM Module. After, installing the PCM Module I turned the key and the car still would not start. I called a tow company and had them to come and take my car to the dealer. Once I took my car to the dealer, the tech advised me the the equipment was invalid for my car eventhough it was brand new. I provided Imperial with all the correct information.

Once I arrived at home I immediately dialed 18888752958 and the phone was disconnected. I finally got in contact with them by email and they would only respond whenever I advised them that I'm sending the equipment back to them. I advised them that I wanted a refund and they denied me. They asked for pictures and I sent them the pictures but they never respond. I advised them that I was going to send the equipment back and they advised me that they was not going to give me a refund.

This report was posted on Ripoff Report on 08/28/2014 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/imperial-automotive/cary-north-carolina-27511-6901/imperial-automotive-imperial-auto-servicesimperial-services-please-do-not-buy-from-this-c-1172937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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