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Report: #1206645

Complaint Review: Imperial Car Computer Exchange - Internet

  • Submitted:
  • Updated:
  • Reported By: Jeepowner — Alexandria Virginia
  • Author Not Confirmed What's this?
  • Why?
  • Imperial Car Computer Exchange Internet USA

Computer Exchange 100 dollars is way too much to charge for returning a defective computer back to the company that sold it. Cary North Carolina

*REBUTTAL Owner of company: another competitor complaint

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Two weeks after Imperial Auto I returned their computer, they refunded just ($118). They charged $100 to my account to test and restock.  Will they re-sell the same defective product they had sent to me?  Their clerk will not acknowledge any fault in the equipment they had sent out as having any defect. They refuse to accept the suggested failure as given by the mechanic who installed their defective unit.

Why would anyone waist their time to resaerch for a working product, make a transaction and wait for its' delievery, only to return it for a full refund? This makes no sense. Why return a perfect computer?  The computer they sent does not work in my car. Maybe the next computer I might need from them will but the one they sent does not do the job within the time it was needed.

I feel like I was shoved to the floor not crying after being slapped in the face. If I were not born in the USA, I would have the wrong impression.

This report was posted on Ripoff Report on 02/04/2015 09:15 AM and is a permanent record located here: https://www.ripoffreport.com/reports/imperial-car-computer-exchange/internet/computer-exchange-100-dollars-is-way-too-much-to-charge-for-returning-a-defective-comput-1206645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

another competitor complaint

AUTHOR: CCEX - (USA)

POSTED: Thursday, September 03, 2015

looks like another competitor complain please give us your full name so we can verify if you are actually a customer.

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