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Report: #669543

Complaint Review: Imperial Marble - South San Francisco California

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  • Reported By: Daniel B. — Burlingame California USA
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  • Imperial Marble 122 S Linden Ave, South San Francisco South San Francisco, California United States of America

Imperial Marble Imperial Marble and Ganite, Imperial Marble Kitchens and Baths, IMKB Lack of professionalism South San Francisco, California

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The job was scheduled for 9 weeks. It took over 6 months. Ended up doing dishes in the bathtub for 5 months. They missed appointments, showed up late, did not respond to my emails. We never knew if we could turn on our alarm system or not. They damaged the inside of several cabinets when they installed light fixtures above and under the cabinets. Things had to be done 3 to 4 times to get them right. They did not have the right layout for their staff to follow. The plumbing leaked under the kitchen sink while we were on vacation, damaging the cabinet and flooring. They left piles of trash in the garage for months, including food scraps that rotted, stunk, grew a crop of maggots and flies. They did not have any supervision of staff onsite. I had to always contact them to find out status. They did not follow through or conduct a final walk thru of my house. I would suggest they work on their professionalism and communication.

This report was posted on Ripoff Report on 12/08/2010 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/imperial-marble/south-san-francisco-california-94080/imperial-marble-imperial-marble-and-ganite-imperial-marble-kitchens-and-baths-imkb-lack-669543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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