IMPORTCDS.COM Deceptive company Irvine California

After they moved warehouse to East Coast, their system totally froze, and f***** up all of my orders since last year. The two blu rays I placed an order were neglected for a whole month due to their system glitch. I called the company, and I was told to reorder them again online. But then the prices were higher. They promised to give me the credit, but that was never done. So I was totally exhausted with this trash company whose customer service was horrifying, and cancelled the entire order via email, and purchased from other store. But lo and behold, they shipped it despite my cancellation request. The only way to get a full refund was to not to accept the shipment via USPS. I finally got a full credit back one month later. But not until I called them over and over and asked for a full refund. They claimed they never received it back after 3 weeks. I had no proof because I refused to receive the package and there was no tracking number to begin with. But after the fourth call, they finally admitted they received it back after all.  What a nightmare story it was.

 The second time I placed an order for a CD had the same treatment. I called twice already dealing with disgusting customer service. They told me that the order will be pushed through on the same day I called. Nothing happened after 48 hours. I called it again, but no avail.

 My conclusion was that the attractiveness of the price in certain products was naked lies to attract more customers, but they just refused to sell them pretending it was a system glitch. When the 3 blu rays above were finally dispatched, the price was were way high, and there was no advantage of using this piece of s**t company. The CD was the same case. I was hesitant to place an order again but I was eager to do it again due to the price. I am guessing that they refused to ship it next thirty days so that the purchase would be automatically cancelled. But then, by the time the price would become higher.