Complaint Review: Incredi Mail - Internet
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- Author Confirmed
- Incredi Mail Internet U.S.A.
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- Web:
- Category: Internet Services
Incredi Mail Customer Service Internet Internet
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I purchased Incredi mail premium package. It was not what I expected so I asked for a refund. It should be noted that there is a 14 day money back guaranteed clause.
Incredi mail refused to acknowledge this and has not responded to my inquiries as to when I can expect a refund. I keep receiving the following statement via e-mail (4 times within a week):
Hello Karen,
We thank you for choosing IncrediMail and please feel free to contact us with any additional questions or concerns you may have.
Best regards,
Mirit
IncrediMail Support Team
IncrediMail Help Center
I've contacted the CEO of the company various department heads and it appears no one can read at Incredi mail because I'm not getting a response. It's going on day 8 and hopefully, they will acknowledge my 5th request.
Karen
Woodbridge, New Jersey
U.S.A.
This report was posted on Ripoff Report on 04/06/2008 06:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/incredi-mail/internet/incredi-mail-customer-service-internet-internet-324130. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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