Report: #1396826

Complaint Review: Indian hotsprings

  • Submitted: Wed, August 30, 2017
  • Updated: Wed, August 30, 2017
  • Reported By: Victim — Los angeles California USA
  • Indian hotsprings
    302 Soda Creek Rd
    Idaho Springs , Colorado

Indian hot springs / Idaho springs Dangerous staff and toxic waters dump hotel Idaho Springs Colorado **Author of this Report is NOT CONFIRMED**

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 This is a Warning for all people Indian hot springs is a dangerous dump with violent aggressive staff . I spent around 1000$ in plane fares from Los Angeles and car rental , booked myself what I was under the impression from the website " an authentic getaway to a retreat " at Indian Hot springs. There is nothing Indian about this place . It is run by hillbillies and thugs . I dipped in the main large pool only to run out after I developed a rash from the highlly chlorinated water . Apparently the water is highly chlorinated . there actually is no " MINERAL " left in any if the pools . Private baths or caves ! The caves are man made and the little metallic pools are being eaten away by decades of rust . A disasterous combination , rust and chlorine . In addition to angry perhaps " Meth head" maintenance guy named Matt and other general managers and staff who are just out of their minds it makes this place a very hostile enviprment . [continued below]....

..... I was assulted by Matt the Meth head early Am in a private room with a small tub in it . I was partially naked with the door closed deeply emersed in a morning yoga meditation and chanting when Matt barges in yelling : you are not supposed to be in here Me: Yes I am , here is my wrist band . Matt : get out of here Me: excuse me ! No ! You are interupting my meditation please close the door Matt: get out of here as he yells louder Me: trembeling , I dont undertand !?! I have paid for two people , I am a guest , I have rented a room here and paid for two , yet it is just me and I was given a voucher stating that I can use a private bath for one hour . Go ask them upstairs they know I am here ! Matt slams the door violently By this time I am shaken trembeling and proceed to exit the bath with a towel wraped around my body Matt returns within a minute and burts trough the door this time screaming as loud as he can Matt is a middle aged man around 6 foot 3 , weights about 220 pounds . I was petrified . He stands in the doorway and repeats himself over and over shouting : get out get out get out get out NOW NOW .. He was completly hysterical out of his mind . Me: please move away from the door , as you can see I am out , you are blocking the doorway . Matt : get out of here or I am gonna make you get out Me: raising my voice and shaking all over , get out of my way! I am trying to get out Matt slams the door and yells you f*g have 5 minutes and waits outside the door . I exit and say I am going to go upstairs and tell them what you just did .. he continues to harass me this time Threatening me saying : you are tresspassing, I can do whatever I want . Trespasser trespasser.. Then follows me an inch behind me breathing on my neck repeating himself again :you are tresspassing what are you gonna do about it ? huh ? what are you gonna do about it ?? I speed up and run for my life out of the underground chambers , find some stairs and ran to the desk looking for simeone to save me !Matt is still following me ! Trembeling , I recount to everyone at the front desk what just happened . Shockingly the housekeeping women surround me and say , you weren't supposed to be there you were tresspassing , one girl mocks me and says oops oops and laughs out loud . I then speak to the general manager , he tells me for 10 minutes about all the problems they have due to mismanagement ! And says , look ! we are tiered of people using the rooms they are not suppose to . People go in the clay room all the time or private baths , this is just our policy we are tiered of it . Then points out to a man saying : see that man standing over there ?! you are lucky it wasnt him , he would have been wayyyyy tougher with you . We don't play around here . He justified Matt 's violence and said that this is how the owner wants it . We don't bullshitt . I show him my wrist band , then the girl who checked me in lies to me in defense of her minimum wage job and says you were not suppose to use the private baths! I went to call the police , but the manager said , there is nothing they can do , you can write all the reports you want or complain but you were tresspassing so you really have NO RIGHTS! I asked if they had any hotel hospitality training ? The manager said no , we just plunged in and run it as we go . I immediately checked out of my room and left the tragic place . I had a pass to use a Geo thermal cave or a private bath ! They were so sbusive and illiterate and I was so afraid because at this point the whole staff gangs up against me including Matt's wife in housekeeping .

Never had I seen such degenerates in a retreat ! Do not go there . It is contrary to the images on their website It is not serene , clean , theraputic or holistic . And the only " indian reference " is just a picture on the wall The natives do not own or run the place . I would not be surprized if the natives were murdered and barried there while their spring was stolen by the white man . It is eerie and creepy . In fact the name should be changed to (white supremacy springs ) The rooms are worn down . I had a mouse in my room eating away at something all night long . The cave pools are in metal boxes that have rusted away . The place might collaps any day . They do not observe any safety codes and certaily do not posesses any etiquettes. I was called vulgar names behind my gack as I walked away by the females at the front desk ! It is deceiving , young cute females with soft voices check you in and the violent thugs check you out ! Taking a bath with some epsom salt and sea salt is your own home is much more luxurious and actually full of minerals ! minerals are cancelled out by chlorine .! Those waters are dead and infested with dead skin from the hundreds of visitors who , some like myself have travelled far in hopes for an authentic mineral hot springs . The manager refused to apologize for Matt 's behavior , he in fact backed up all the allegations and said this is the only way we can and have control over people tresspassing . I WAS NOT TRESSPASSING! I had paid a good sum of 160 $ to be there ! He did not refund me either , instead sadistically mocked me . Be careful ! There are many actual authentic hot springs in Colorado out in nature ! Do not pay for this dump . Do not support these lying cheating violent thugs. They are merciless and racist dirty and the whole place is a fraud .

This report was posted on Ripoff Report on 08/30/2017 03:01 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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