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Report: #1270834

Complaint Review: indian trails busses - Nationwide

  • Submitted:
  • Updated:
  • Reported By: vincenzo — petoskey Michigan USA
  • Author Not Confirmed What's this?
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  • indian trails busses Nationwide USA

indian trails busses complaint, late, never arrived, multiple times grand rapids Michigan

*UPDATE Employee: Please contact us with details

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 I don't usually make complaints about companies, in fact this is my first time ever doing this, but I am fed up with Indian trails. Two times now I have bought a ticket for a bus and waited for hours for it to show up, with it never happening to. Both times I called customer service, and both times they told me that the bus driver clocked in as stopping at where I was supposed to be picked up. They weren't, either time. I told this to the customer service woman and she basically said tough s**t, too late for you. No refund, nothing. The second time this happened there were two other people waiting at the bus stop with me and they were told the same thing when they called in. Indian trails has absolute trash for customer service and multiple of their drivers have literally lied about stopping places where they were supposed to. I wouldn't recommend them to anyone, even as a last ditch effort. Unreliable, unhelpful, untrustworthy.

This report was posted on Ripoff Report on 11/29/2015 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/indian-trails-busses/nationwide/indian-trails-busses-complaint-late-never-arrived-multiple-times-grand-rapids-michigan-1270834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Please contact us with details

AUTHOR: Indian Trails - (USA)

POSTED: Monday, November 30, 2015

We apologize for any inconvenience you experienced, vincenzo. Please us toll-free at 800-292-3831 so we can sort this out and make things right.

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