Complaint Review: Inetgiant.com - Inetgiat.com - Staten Island New York
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- Author Confirmed
- Inetgiant.com - Inetgiat.com Staten Island, New York U.S.A.
- Phone: 800-584-3954
- Web:
- Category: Corrupt Companies
Inetgiant.com - Inetgiat.com Ripoff! They continously charge your credit card even after you cancel Staten Island New York
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I paid for a service with InetGiant.com back in Noverber 2004. This was a one time charge. Well since then they continously charged my American Express $19.99 every single month for the past 6 months.
When I log into the website and look up under "My Account" it only shows a one tie order for $17.99 in November. I can not find anywhere on my account about this recurring $19.99 order. Furthermore they do not list any customer service information, e-mail address phone number or anything on the site to make inquiries.
I finally had to contact American Express who gave me the phone number of the company billing my credit card. When I called the number I got a recording stating the number ha sbeen changed.
When I called the new number I got an answering service stating that I called the wrong number and told me to call an 800 number. I have called thi 800 number but all I got was a voice mail telling me to send an e-mail. When I sent the e-mail they are ver slow to respond. After a few days this is how the responded.
"Unsubscribing from the InetGiant List does not stop your billing"... you must tell us to stop the billing. WTF??
Charles
Smyrna, Georgia
U.S.A.
This report was posted on Ripoff Report on 04/29/2005 05:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inetgiantcom-inetgiatcom/staten-island-new-york/inetgiantcom-inetgiatcom-ripoff-they-continously-charge-your-credit-card-even-after-y-140978. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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