Complaint Review: Infibank N.A. - Omaha Nebraska
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- Author Confirmed
- Infibank N.A. PO Box 3696 Omaha, Nebraska U.S.A.
- Phone: 877-8758075
- Web:
- Category: Credit & Debt Services
Infibank Infibank N.A. INFIBANK CREDIT CARD HOLDERS BEWARE!!! Omaha Nebraska
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INFIBANK CUSTOMERS BEWARE!!! I have been a credit union member for 18 years and my CU switched to Infibank a couple years back for their credit cards. I have NEVER been late with Infibank (or any account for that matter), have a credit score of over 760, and always pay more than the minimum amount.
I was out of the country on vacation and forgot to schedule my payment. Upon return, I paid the account and it posted 7 days past due. Infibank raised my APR to 29.49% (from 0.00%). I inquired whether they would lower even to my purchase APR of 11.9% and they say no that the terms of the agreement say they "CAN" change the APR if I was past due. Mary, a CSR Supervisor refused to assist me and had a "careless" attitude. I find this OUTRAGIOUS!! I definitely am paying them off -- no bank unwilling to compromise or be understanding and charging that high of an APR deserves my business!
Brandon
San Diego, California
U.S.A.
This report was posted on Ripoff Report on 09/11/2008 07:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infibank-na/omaha-nebraska-68103-3696/infibank-infibank-na-infibank-credit-card-holders-beware-omaha-nebraska-371892. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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