Complaint Review: Infinity Group Services Kahram Zamani Jeremy Reynolds - Irvine California
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- Author Confirmed
- Infinity Group Services Kahram Zamani Jeremy Reynolds 163 Technology W Irvine, California U.S.A.
- Phone: 949-267-1600
- Web:
- Category: Loan Modification
Infinity Group Services Kahram Zamani Jeremy Reynolds Charged my credit card for upfront fee and never even opened a file on me. Irvine California
*UPDATE Employee: Just customer service
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This company is a big rip off. They charged my credit card for their upfront fee of $995 and then I never heard from them for 3 months. No return calls, no email. When I finally got a hold of someone, they had no record of any paperwork on me, had never opened any file on me, and said they must have lost my paperwork. According to Dept of Real Estate they are supposed to hold this money in a trust account for me.
Since they did absolutely nothing by their own admission, they are considering refunding my money. Yeah right. They claim they are so busy servicing homeowners on the federal Hope for Homeowners program they just can't keep up. I found a federal lawsuit filed on March 19, 2009 against this company and Kahram Zamani for fraud. Beware, don't get suckered in by their salesmen.
Anonymous
Orange County, California
U.S.A.
This report was posted on Ripoff Report on 04/21/2009 12:02 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infinity-group-services-kahram-zamani-jeremy-reynolds/irvine-california-92618/infinity-group-services-kahram-zamani-jeremy-reynolds-charged-my-credit-card-for-upfront-f-445371. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Just customer service
AUTHOR: Jeremy Reynolds - (U.S.A.)
SUBMITTED: Tuesday, June 23, 2009
My name is Jeremy Reynolds and I am an employee of IGS. My job title is a consumer advocate. My responsibilities are to make myself available to answer questions and address client concerns. I am not in sales and do not accept payments of upfront fees. I am not a processor, underwriter or negotiator and do not communicate directly with the lenders, and I am not the CEO or in accounting. I do not have the authority to process refunds. I am an employee who earns a modest hourly wage. If anyone would like to contact me they may e-mail me at yourloanprofessional@yahoo.com.
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