Complaint Review: info@car-registration.org - Texas
- info@car-registration.org Texas United States
- Phone: 844-335-6269
- Web: www.car-registration.org
- Category: DMV - Department of Motor Vehicle
info@car-registration.org misrepresented their website's purpose and gathered credit information for their unrelated "product" Texas
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As I was attempting to renew my car registration online, I realized (too late) that the site I had just entered my credit card information on, was not a valid vehicle registration site, but it was a site that would send a pdf guide of "how to register your vehicle, etc.", for $19.99 instead.
As soon as I realized this I called the number listed to cancel whatever it was I apparently just ordered. The phone line's crackling made it hard to even hear anything and the option for "all other inquiries" press "0" was invalid; should have been a red flag right there...
Upon pressing some other number and actually contacting a representative, I informed her that I had made a mistake and wanted to cancel whatever guide it was that I ordered. She then tried to keep my order by pulling in some other offer that included $100 in gas... but I insisted I did not want to be billed for "anything".
When I said I wanted to cancel everything she said I would still be charged $2.99 for processing for some BS, and when I complained how their site was misrepresenting people, she changed the subject asking me to see if I recieved their cancellation e-mail now; and clarified that their site states (albeit in small pring) that they are not affilitated with any state agencies. And their "e-mail" had no company information on it at all, which was another red flag??
I'm now contacting my credit card company.
This report was posted on Ripoff Report on 02/25/2018 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infocar-registrationorg/texas/infocar-registrationorg-misrepresented-their-websites-purpose-and-gathered-credit-info-1431118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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Our Service
AUTHOR: Complaint - (United States)
SUBMITTED: Friday, March 02, 2018
Car-Registration.org offers a Road Advisors Guide™, which is a state and service-specific guide designed to save you time by better preparing you for DMV related activities, where possible we provide and pre-fill your specific DMV forms and offer links and instructions for services that can be performed online or require a visit to the DMV. Also included as part of our service is free 60 days of NSD roadside assistance, plus many more benefits. We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities. We are committed to customer satisfaction and offer a 100% Money-Back Guarantee. 1-866-890-0226


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