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Report: #1413863

Complaint Review: Inmar, Inc. - Winston-Salem North Carolina

  • Submitted:
  • Updated:
  • Reported By: Sandy — Saint Louis Missouri United States
  • Author Confirmed What's this?
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  • Inmar, Inc. 635 Vine Street Winston-Salem, North Carolina United States

Inmar, Inc. $12 rebate scam - they will not send the rebate check even though they've received all required information from me. Winston-Salem North Carolina

*Author of original report: This has been resolved

*UPDATE Employee: Update

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On 8/30/17 I mailed a rebate form for a $12 rebate from purchasing 2 bottles of Cruzan rum. I completed the form in it's entirety and mailed it along with the original receipt with my purchases circled, as directed by Inmar..

It is now 11/28/17 and I still have not received my rebate check. I have called them 3 different times trying to resolve this. On 11/3/17 I was told my rebate had been received on 9/5/17 and was approved and that it should be mailed within a few days. On 11/20/17 I spoke to Andrea who confirmed it was approved but not yet mailed. Andrea requested this to be expedited and told me I should receive my $12 rebate within 1-2 weeks. On 11/28/17 I spoke to Carla who told me it still has not been mailed. She told me they should have an "update" on the status by 12/4/17 but no guarantees.

This is incredibly ridiculous. I've seen so many other similar complaints on BBB.org. Why are businesses allowed to continuously operate this way???

This report was posted on Ripoff Report on 11/28/2017 11:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inmar-inc/winston-salem-north-carolina-27101/inmar-inc-12-rebate-scam-they-will-not-send-the-rebate-check-even-though-theyve-rec-1413863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

This has been resolved

AUTHOR: Sandy - (United States)

POSTED: Wednesday, December 06, 2017

Thank you for reaching out to me to resolve this issue.  After I filed a report here on Ripoff Report as well as the Better Business Bureau, I did finally receive a check just 2 days ago.  I don't understand why it took me filing these complaints before this was resolved, but it is now resolved.

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#1 UPDATE Employee

Update

AUTHOR: Jennifer - (United States)

POSTED: Wednesday, December 06, 2017

Dear Consumer,

I would like to have this researched for you.  Please provide the following information:

Your complete name

Your complete mailing address

Offer id for the rebate in question (if you have this)

Submission number for the rebate (if you have this)

Reference this report id 1413863

 

Please email this information to my attention to inmarrebates@inmar.com.

Thank you,

Jennifer

Consumer Relations Program Manager

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