Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1222609

Complaint Review: Innomax - Denver Colorado

  • Submitted:
  • Updated:
  • Reported By: Love those old flicks — Pine Colorado USA
  • Author Not Confirmed What's this?
  • Why?
  • Innomax 530 W. Elk Pl Denver, Colorado USA

Innomax, Tommy Stricherz Innomax, Medallion Waterbed LS1000, Innomax.com, 1-800-Innomax, Innomax - America's Finest Sleep Products Denver Colorado

*Consumer Comment: Innomax -- Great Service and Prices

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
Price Match Saved Us From Be Ripped Off $986 From Innomax

 

End of Dec 2014 we went to the Denver Innomax showroom. Sandy was the 1st salesperson we spoke with, who started out her skit stating that Innomax does not advertise because they would be competing against themselves, as they're in over 1600 stores. At the time I didn't care as I was just there to look at their beds, but now I'm here to share with you why they don't advertise. 

 

We ended up purchasing the Medallion Waterbed LS1000 and foundation. Cost $2,861. When we got home we did a google search for the bed to find out that buying from the Manufacturer directly in Denver were they're manufacturered these beds, as we did cost us $986 more than buying the exact same model from discountwaterbeds.com and heaters etc. from Ebay, with no tax, no shipping fee, and no having to deal with below par employees. 

 

So why don't they advertise?? I would say so any dummy that walks in there can pay them a lot more than they sell to other distributors and retail stores for.  

 

But don't worry they have a 30 day price match guarantee. Go ahead start holding your breath now...   Sandy stated she was not getting our emails, guess she doesn't know about return receipt sent to sender each time the email is opened. Tommy the district manager out of Loveland will get right on it and take good care of you... keep holding your breath... He sent us back our same links to discountwaterbeds.com stating they were advertising the the wrong price and his figures were only $349 due back. Note, months later discountwaterbeds.com is still advertising that same great price. 

 

Pays to bank with Wells Fargo who investigated and gave us our refund right away, charging it back to Innomax. 

 

MORAL OF THE STORY:  Skip the ripoff, google the bed of interest and Save yourself near a THOUSAND Dollars!

This report was posted on Ripoff Report on 04/15/2015 10:09 AM and is a permanent record located here: https://www.ripoffreport.com/reports/innomax/denver-colorado-80216/innomax-tommy-stricherz-innomax-medallion-waterbed-ls1000-innomaxcom-1-800-innomax-1222609. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

Innomax -- Great Service and Prices

AUTHOR: Lloyd - (United States)

POSTED: Tuesday, October 15, 2019

I have used Innomax 4 times and was well satisfied each time. 

My first time was buying an Air Mattress/Adjustable Base.  This was easilly the best mattress that we ever owned.  It was comfortable and adjustable so that I could sleep with my head up as ordered by the pulminoligist.  While we have had o do some minor repairs it is still going strong 15 years later. 

The second time was buying my Dad a water mattress that he used the last 6 years of his life.  It provided the gentle support of  a waterbed and memory foam hybrid required by a 90 year old with the bony structure typical of old people.  It would have lasted longer, but none of my kids families wanted it after he died. 

The third time was when part of the bed adjust mechanism failed on my bed.  I took the pieces down to Innomax expecting to pay a high price for the part.  Innomax noted that while their warranty on it had run out, I could get one from the manufacturer through their warranty.  Their HONESTY saved me a bundle, and they even got on the phone with the company to ensure they sent the right part.

The final time (so far that is) was when my air bladder sprung a small leak.  Since it was still within the warranty period we got a new one from them.  They let me buy a new one for 1/2 off for my wife's side, and warranted the side rails if we bought a new topper -- giving us a "new" bed for around $400.

Based on the above I can speak from experience that Innomax 1.) produces a truly wonderful mattress that will last for years;  2.) stands behind its products; and 3.) charges fairly for its products and seeks to build long term relationships with its customers.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now