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Report: #622616

Complaint Review: Innovative Merchant Solutions - INTUIT Company - Woodland Hills California

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  • Reported By: sidingguy — goshen Indiana United States of America
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  • Innovative Merchant Solutions - INTUIT Company 21215 Burbank Blvd. Woodland Hills, California United States of America

Innovative Merchant Solutions - INTUIT Company Keeps charging after account was cancelled Woodland Hills, California

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this company entices you to sign up for their services by offering 60 day free trials. that was great but what they don't tell you is that you have to cancel the service by writing to them. 


before the end of my free trial, i called a representative and asked how to send the card reader back because i didn't want it and wanted to cancel the service. he told me how to send the card reader back and that the service was cancelled but didn't say anything about having to send the request in writing. now the collections department doesn't have any record of that conversation. what a surprise! they are trying to collect $129 from me for something i didn't use. fat chance!


do not do business with these people! there are plenty of other places to get these services if you need them.

This report was posted on Ripoff Report on 07/12/2010 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/innovative-merchant-solutions-intuit-company/woodland-hills-california-91367/innovative-merchant-solutions-intuit-company-keeps-charging-after-account-was-cancelle-622616. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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