Inphonic - Wirefly SCAM. Rebate claim denied for late submission. Rude CSR. ripoff Phoenix Arizona

Purchased 2 new phones through Wirefly.com/InPhonic on 9/1/2005 with rebate amount = $400.

As per the CSR I had called prior to placing the order, I had to wait 120 days before I could ship out the rebate claim along with the required supporting documents/copies of wireless bill.

I set a reminder for myself to send the rebate on 1/14/2006 (124 days after activation). I sent in the rebate forms with all documentation on 1/22/2006. I kept checking the rebate status and finally on 4/4/2006 (10 weeks) stating "Your submission was postmarked after the valid time frame".

Wirefly.com lists on it's website that Customer Loyalty rebates ( another form of Customer Appreciation rebate? ) should not be sent in before 180 days. Since there is no mention of the Customer Appreciation rebate I assume that (following the same timeframe) sending the rebates 120 days after activation, should be correct.

I spoke with CSR today, who BTW was extremely rude, and was told that I should've sent the rebate within 120 days. First of all she was responding very curtly. But, when asked to be transferred to her Supervisor she just hung up the phone. I called back and spoke with a Supervisor (Oper. ID 9425) who basically just repeated everything with a "tough luck" attitude.

I have a feeling that the CSR I spoke to back in Sept. '05, knowingly provided misleading information to make sure that consumers like myself default on the rebate, which can then be easily denied.

I used to be an unofficial spokesman for the great deals offered by InPhonic and even got a few friends to avail of the same offers.

InPhonic is not only losing me as a valuable return customer but also hundreds others who are reading these complaints.

I am going to write a letter to Cingular as well. I don't think they should be associated with partners who default on their claims.

Thanks

Swapnil
Chalfont, Pennsylvania
U.S.A.