Complaint Review: InPhonic - Washington District of Columbia
- InPhonic 1010 Wisconsin Avenue, Suite 600 Washington, District of Columbia U.S.A.
- Phone: 866-615-0682
- Web:
- Category: Cellular Phone Companies
InPhonic cellular phone rebates tricky, very unfriendly to buyers Rebate Ripoff Washington District of Columbia
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
inPhonic Inc. hid very important information when advitising its cellular phone rebates, and did not ship an item necessary for a rebate.
When I purchased a T-Mobile Motorola V600 from inPhonic November 2004, it advitised that the buyer would get $250 of rebate for each phone. Only after I received the phone, did I find out that I will have to wait up to 210 days to claim $150 of it. I even only had merely a 30-day window (90-120 days after purchase) for $50 of it.
To make things worse, they did not send me a piece of item that will be needed for the rebate. After carefully saved the whole package and checked all necessary items needed for 2 later rebates, I waited enough days to submit the $50 rebate. I was then told I was missing a copy of "Guide to Wireless Service". I told them I did include the copy, and only later found out they were referring a "Guide" I never received. The one I did send was only another similar Guide. I then told them I never got the required Guide in the package. They cited the following reasons to decline my rebate request:
1. I didn't send a copy of the required Guide;
2. Any missing piece can only be requested within 30 days of purchase;
3. There is only one copy of the Guide per phone, i.e. they don't spare copy of the Guide.
After reviewing the whole process, I concluded that I was doomed not to get the rebate anyway. The whole rebate process was designed very unfriendly to purchasers. I have to wonder whether the reates were originally desined for purchasers to get or not to.
Hugh
Austin, Texas
U.S.A.
This report was posted on Ripoff Report on 05/18/2005 09:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic/washington-district-of-columbia-20007/inphonic-cellular-phone-rebates-tricky-very-unfriendly-to-buyers-rebate-ripoff-washington-143292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:




Advertisers above have met our
strict standards for business conduct.