Complaint Review: InPhonic - Washington District of Columbia
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- InPhonic 1010 Wisconsin Avenue, #600 Washington, District of Columbia U.S.A.
- Phone: 866-800-4303
- Web:
- Category: Cellular Phone Companies
InPhonic Or Wirefly mail in rebates scam RIPOFF Washington District of Columbia
*UPDATE Employee: Reason for 180 days = carrier requirement
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
In Jan 2005 InPhonic.com took over the wireless internet business! They bought all the online competitors with one exception. At this moment if you buy from A1wireles.com, wirefly.com, point.com, cellularoane.com, tmiwireless.com and many other small sites you practically buying from infonic.com.
Once the competition was killed the customer service practically disappeared!
The mail in rebate system they practice:
You can file only after 180 days but NO later then 210 days! Probably they hope you loose the papers or forget
In my case:
I filled the rebates after 185 days (Dec 17 2005)
On Jan 16th 2006 I went online at WhereIsMyOrder.com the check the status. Wasn't available because probably was lost in the mail. After I sent them back an e-mail where I expressed my concern about 7 different rebates lost in the mail ( I had 7 diff. envelopes with diff rebates)I received this e-mail:
"Thank you for submitting your recent Mail-In Rebate Application. We have reviewed your claim and discovered that it is invalid for the following reason(s):
The wireless bill(s) we received is invalid"
My bill was dated Dec 10th so is nothing wrong with it!
This answer came after 217 days so in conformation with their rules you can't file again.
Everything is a SCAM. They owe me $650 and I personally am going to take the case to a Small Claim Court and I am going to hire an attorney to make sure their fees are going to triple.
Again: inphonic.com is a big SCAM.
Alex
spring, Texas
U.S.A.
This report was posted on Ripoff Report on 01/25/2006 07:37 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic/washington-district-of-columbia-20007/inphonic-or-wirefly-mail-in-rebates-scam-ripoff-washington-district-of-columbia-173178. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 UPDATE Employee
Reason for 180 days = carrier requirement
AUTHOR: Doreen - (U.S.A.)
SUBMITTED: Monday, February 13, 2006
There is a common misperception about the rebate submission window: this policy is not intended to frustrate consumers, but has to do with when and how the carrier pays us. If we can't prove that the customer is STILL a customer in good standing 6 months later, we owe the carrier money. This is the reason for the wait period.
We don't like the 6-month requirement either, but we do everything we can to let the customer know about these terms BEFORE they make the purchase. Unfortunately many people do not read the rebate terms and are then surprised when they learn they have to wait. We've worked hard to make this information even more obvious in recent months.
For more information about the rebate process, please see:
http://www.wireflyrebates.com/
Regarding your claim, you should have received a note letting you know that you have 30 days from when your claim is first rejected to resubmit. So if the rejection was dated 217 days after activation, you have until 247 days after activation to send your complete and valid documentation for reprocessing.
Doreen Dennis
Office of the President
ddennis(at)inphonic.com
Related Reports
02:05 PM
09:50 PM
10:28 PM
12:49 PM
11:38 AM
09:16 PM
09:54 AM
09:04 AM
12:40 PM
07:33 AM
11:33 AM
New Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
