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Report: #156248

Complaint Review: Inphonic - Washington District of Columbia

  • Submitted:
  • Updated:
  • Reported By: Dade City Florida
  • Author Confirmed What's this?
  • Why?
  • Inphonic 1010 Wisconsin Ave Washington, District of Columbia U.S.A.

Inphonic, Wirefly failure to pay rebates Ripoff Washington District of Columbia

*UPDATE Employee: Customer Relations - Wirefly/Inphonic

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As many others I ordered phones from Inphonic/Wirefy. The service was bad to start with but I finally got the phones with the promises of rebates and customer loyalty rebates. I completed the required paperwork at the given time and submitted all the forms. I was contacted and told I had failed to include the required paperwork. I again submitted the required paperwork and received nothing. After many attempte I have received one $75 check, In the agreement I should receive four $75 checks. I have e-mailed and written to no avail, I am told I cannot be found in the system and would I send all the paperwork yet again. This is rubbish as I do come up on the customer dis-service site

I notice there are numerous complaints against this company, although they don't come up on Google, I wonder why?

Most states have a criminal offense of committing an ongoing course of criminal action in which there is a scheme to defraud.

In view of the number of similar complaints I do believe a civil court could be convinced of a scheme of deception by this company and perhaps a class action suit could be filed. Any attorneys interested?

Roy
Dade City, Florida
U.S.A.

This report was posted on Ripoff Report on 09/07/2005 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inphonic/washington-district-of-columbia-20007/inphonic-wirefly-failure-to-pay-rebates-ripoff-washington-district-of-columbia-156248. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Customer Relations - Wirefly/Inphonic

AUTHOR: Inphonic - (U.S.A.)

POSTED: Tuesday, September 20, 2005

Dear Valued Customer,

Our goal is 100% customer satisfaction and therefore we are sorry to hear of your concerns regarding our rebates.

It is our policy to promptly process and send checks to every customer that fulfills the rebate requirements.

We activate over 100,000 new wireless subscribers every month, and have happily paid out millions of dollars in rebates to our customers.

Please send an e-mail including your original order number to customerinquiry@inphonic.com, and I will personally investigate your situation.

Regards,

Customer Support

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