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Report: #1487936

Complaint Review: Instacart - Madison WI

  • Submitted:
  • Updated:
  • Reported By: Franksr — Fitchburg WI United States
  • Author Confirmed What's this?
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  • Instacart Madison, WI United States

Instacart Billed me one price but delivered with higher price Madison WI

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Went to Hy-Vee's website and did a search for an item.  The item popped up at
a good price. I ordered $31.92 of this item.  I started getting responses from InstaCart as they will be delivering and sent me the charges of Tip, Service fee and tax totaling $37.00. 

They delivered it on time and the young lady was very polite.  I took the two sacks into the house.  A day or so later as I was putting the last sack away, I found the receipt inside for $52.00.  I went right to Hy-Vee to complain.  They said they never heard of Instacart and had no working relationship with them. 

Emailed Instacart and of course it's not their fault their advertising for HY-Vee wasn't the same as the store here.  RIPOFF....It's NOT their fault.  Hy-Vee delivers free themselves and I thought that is what I was ordering and being delivered from.

Folks, order only from https://www.hy-vee.com/grocery/ to get free delivery from the store...

This report was posted on Ripoff Report on 11/18/2019 12:13 AM and is a permanent record located here: https://www.ripoffreport.com/report/instacart/madison-wi-billed-price-1487936. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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