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Report: #1025709

Complaint Review: Instagamepoints.com - Internet Internet

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  • Reported By: dpatenc — Moncure North Carolina United States of America
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  • Instagamepoints.com 86-90 Paul Street, London EC2A 4NE Internet United States of America

Instagamepoints.com Julie Wooding X box Gold 12 month subscription- Internet

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I tried to purchase an Xbox 12 month gold code from  instagamepoints.com on March 5, 2013, and paid by credit card. I received an email stating as soon as payment confirmed my code would be sent to me. It's been over 3 days since I paid for the code. I tried opening up a support ticket a couple days ago, and get absolutely no answer. I have responded and sent emails, and still two days later I do not have a code, an email, or anything from this company. I tried the customer service numbers that just rings and no one ever answers. I called the bank and had to file a claim to dispute the transaction, and cancel my card and get a new one, this way I am not scammed from them again. To make matters worse, the bank informed me they received their payment the morning after the purchase, and I still do not have a code. They got their money, my payment was confirmed, and i do not have any product. It will take at least 45 days or so to process this dispute claim, and get my money back. I have read several complaints against this company and the company is still very new. I would like to encourage people NOT to purchase any items from instagamepoints.com. They will take your money, you will never get a code even though you paid for it and no one will contact you so opening tickets and calling a number that won't ever be answered is pointless. I hope no one else falls victim to these people. I am not sure who to report this to or if anything at all can be done to stop them, but I sure do hope so. For more information on this company visit http://forums.moneysavingexpert.com/showthread.php?t=4412487 there are several complaints from people in the same situation and dealing with instagamepoints.com who have paid their money and have no product. 

This report was posted on Ripoff Report on 03/08/2013 02:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/instagamepointscom/internet/instagamepointscom-julie-wooding-x-box-gold-12-month-subscription-internet-1025709. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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