Report: #1413214

Complaint Review: Institute Labs

  • Submitted: Thu, November 23, 2017
  • Updated: Fri, November 24, 2017
  • Reported By: Annabell — Ottawa Ontario Canada
  • Institute Labs
    12905 SW 132nd St Ste 4
    Miami, Florida
    United States

Institute Labs Well, I have another issue with another company that charge me every 3 months on my bank account Name : New Generation Labs Inc. this has a physical Location Name: Bonfire Institute Labs (Proteins + Collagen Bonefire) this only online web .They offer me online a product and they charged me and I have not received ever the product since September 7th, 2017 Institue Labs in Miami Florida

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The New Generation Labs, Inc. has been charged me first time twice in a month of December, 2016 $119.25 - 120.62 then in Feb, April, and so on the last one was in October they charged me first $100.98 and then they reverse the amount to my bank account and then charge me again a higher amount of $101.22 and is very variable the amount charges from $100.90 up to $120.62.

The Institute Labs, they offer the Bonfire Protein w/Collagen free and the customer pay the shipment and I order 2 or 3 and that cost more of course, I pay through my bank account card and I never received the product since Sept 7th, 2017 that they charged me on my bank account this amount $13.92 then reverse that amount and charge me on Sept 11th, $13.72. 

Please, send me any information about my case. 


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