Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #258918

Complaint Review: IntegreTel, The Billing Resource, Horizon Telecom - San Jose Internet

  • Submitted:
  • Updated:
  • Reported By: St. Charles Missouri
  • Author Confirmed What's this?
  • Why?
  • IntegreTel, The Billing Resource, Horizon Telecom www.integretel.com Internet U.S.A.

IntegreTel, The Billing Resource, Horizon Telecom Billed for non-existant services Ripoff San Jose Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Noticed charges on my AT&T bill from a third party. The charges were from IntegreTel or The Billing Resource (same entity). There were weekly charges for "HORIZON TEL LD MONTHLY BIZ PLAN 2" for $4.99, plus a "LEC BILLING RECOVERY FEE FOR HORIZONLD" for $3.84. This was a service we never signed up for. I can't even tell what the service is, but the "LD" suggests long distance.

According to both AT&T and my regular long distance carrier, there has never been a change in my long distance carrier. AT&T stated that there was no phone service associated with the charge. AT&T has been super. They recinded the charges, which means that IntegreTel is responsible for billing and collecting, and anything paid through AT&T will be returned. Third parties are allowed to bill through your phone bill. In my case, my real long distance provider bill separately.

I'm currently working on complaints to the FTC (FTC.gov) and my state's attorney general.

Waiting on IntegreTel to give me a written explaination of services rendered on how they were ordered.

Paul
St. Charles, Missouri
U.S.A.

This report was posted on Ripoff Report on 07/05/2007 04:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/integretel-the-billing-resource-horizon-telecom/internet/integretel-the-billing-resource-horizon-telecom-billed-for-non-existant-services-ripoff-258918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now