Integrity Cycles total dishonesty on the part of Frank the man in charge Columbus Ohio

Back in November I purchased a trike from Integrity cycles of Columbus Ohio. I bought it over the phone relying on the name of the business and taking their word that it was a good machine. (that was my first mistake)

I sent a friend my credit card and he went there to pay for it and pick it up for me. I flew out a couple days later to bring it home. I stayed the night at my friends house and left for home the next morning.

When I left I stopped and filled up then i hit the road. After I got out of town and up to speed it seemed to run rough and not have much power. I thought maybe i had gotten some bad gas so i threw in a can of sea foam and kept going. Well after the second tank of fuel it still wasn't running right so I stopped at a dealer to have the carb synch checked out and to call Integrity cycles.

Now by this time I am half way home. Frank at Integrity said i could either bring it back to have them look at it (by the time I got there they would be closing and I had to be to work the next day) or I could have my local mechanic look at it and if it needed something he would send me a check. Ok good, so I kept heading for home with the assumption that he was a man of his word.

I took it to my mechanic and he started working on it. Well someone had removed the entire intake system and put on four k&n filters apparently without rejetting the carbs so I took the intake system off my 02 and put it on the 01. Instantly 95% more power and smoother running. Only problem with that is now the clutch is slipping. Again I call Frank at Integrity, he says no problem , have my guy fix it and he will cover the bill.

Incidently while I was having the cruise, clutch and running problem fixed Frank was supposed to send the stock exhaust as it now had straight pipes and to adjust the carbs properly it needs the right amount of back pressure and incoming air. I had to buy the intake system, which Frank said he would cover the cost.

The agreement was that Frank would cover the cost of fixing the cruise, the running problem (IE the intake system and adjustment) and send the stock mufflers that never did arrive (supposedly ups lost them) so Frank said to just buy some used ones and he would cover that too.

By this time I am starting to lose faith in him but he said to fax him all my receipts and he will send me a check to the tune of over $850. So I did as he asked back on jan 6 and still no check and he will not return my calls.

Now i don't expect it to be perfect but it should at least be able to pass the state inspection.

Our agreement was that I would cover all the other problems that i found on the way home like the 18" tires that rubbed the fenders. (replacement wheels and tires $650) or the broken odometer reset buttons. (replacement speedometer used $250) or the welded shift rod ($25) or the blown rear speakers ($75) not to mention all the miscellanious nuts and bolts from yamaha and the complete rewire of the backend, and it still needs more.

I don't think that it is asking too much of him to just cover the cost of making it street legal. I will cover the rest.
Am I being unreasonable?

Now Pam in the office there was a pleasure to deal with but obviously Frank is NOT a man of his word. He is supposed to be the man in charge but he apparently does not believe that the word integrity means anything.

If you must shop there be VERY careful.

Mike
horseheads, New York
U.S.A.