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Ripoff Report | Intelius Review - Select State/Province
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Report: #1095168

Complaint Review: intelius - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: dki14 — huntington beach California
  • Author Not Confirmed What's this?
  • Why?
  • intelius Select State/Province USA

intelius Intelius.com. Poor customer service, keep chargin CC. Bait and switch ca

*UPDATE Employee: Intelius Customer Care

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intelius.com, singed up for a report and had nothing but problems, only 1 report came through and the rest didn't.  when i tried to cancel account they keep charging my CC, POOR customer service.  Filed a claim with the BBB.  stay away.

This report was posted on Ripoff Report on 10/28/2013 01:20 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intelius/select-stateprovince/intelius-inteliuscom-poor-customer-service-keep-chargin-cc-bait-and-switch-ca-1095168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

Intelius Customer Care

AUTHOR: InteliusCustomer__Support - ()

POSTED: Tuesday, October 29, 2013

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. 

 

Intelius offers a variety of services during the purchase process.  The majority of our memberships are activated through either the acceptance of discounted pricing for individual reports, or through the acceptance of a full page offer advertised just prior to viewing the report.  All of our offers describe the specifics of the service, including billing.  Additionally, all of our services are non-contractual so there is no obligation to continue using the service.

 

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care. 

 

www.intelius.com/emailcontact.php

 

We value your feedback and look forward to hearing from you.

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