Intellifon Communications ,North American Intellifon, In Affiliation With Tiger Systems And SoEasyPay, Charged my checking account $295 - don't know how they got it and can't get a hold of them. WESTMOUNT Quebec

I noted an ACH debit to my checking account for $295 to "North American INTELLIFON". Now I've never done business with this company nor do I EVER give out my checking information (account or routing information).

So I contact my bank and try to find out more about the company. They give me a phone number that doesn't work, and a website that's so vague, you can't believe they actually sell something. So there's no way for me to even find out HOW they received this information.

The phone number on their own website (800-718-4073) does not work, their e-mail is spelled incorrectly, and when you do spell it correctly for them, you don't get a response.

They refer to the charge being made for their products and the charge being reflected as "Tiger Systems Inc." No such company found, nor the phone number they refer to as a working number (866-469-9727) - you guessed it, doesn't work. And then there's the reference to "SoEasy Pay Inc" out of the Phillipines who's phone number (again), doesn't work.

I've searched and searched for this company, but can't seem to find anything about how to get in touch with them or how they got my checking information.

I've also submitted the same report to the AG and will see what happens with that. I've seen the 866-469-9727 number pop up frequently in here, so it looks like they have a new gig.

Solumbra
Houston, Texas
U.S.A.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the chargetruth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

demand tion E.
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and orm.