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Report: #295551

Complaint Review: Interactive Brands - Saint Laurent Quebec

  • Submitted:
  • Updated:
  • Reported By: Chicago Illinois
  • Author Confirmed What's this?
  • Why?
  • Interactive Brands PO Box 178 St Laurent Saint Laurent, Quebec Canada

Interactive Brands I was deceived and robbed of more than $50.00 by deceptive advertising by Interactive Brands Inc Saint Laurent Quebec

*UPDATE Employee: Not at all deceptive

*Consumer Comment: So funny

*UPDATE Employee: The Additional Software

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I wanted to buy pdf converter software for my Mac OS X. I was attracted to an ad that advertised a pdf converter for $11.95. I followed the site instructions, gave my credit card number expectiing to pay $11.95. To my horror, I received a message that I had been charged $65.68.

I stopped the download process and sent Interactive Brands a fax explaining that I had made a mistake. Interactive Brands never replied and went ahead and charged my Credit Card.

Veryangry
Chicago, Illinois
U.S.A.

This report was posted on Ripoff Report on 12/29/2007 06:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/interactive-brands/saint-laurent-quebec-h4l-4v5/interactive-brands-i-was-deceived-and-robbed-of-more-than-5000-by-deceptive-advertising-295551. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
3Consumer
0Employee/Owner

#3 UPDATE Employee

Not at all deceptive

AUTHOR: Websupport - (Canada)

POSTED: Wednesday, July 16, 2008

hi there,

I'd like to point out that nothing in this sign up process nor membership is at all deceptive. Everything is stated clearly.
We are sorry that you are having a hard time with this and if we can help in any way, please feel free to contact us.
Email: websupport@marketbill.com
Telephone: 1-888-448-6880

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#2 Consumer Comment

So funny

AUTHOR: Keith - (U.S.A.)

POSTED: Monday, July 14, 2008

Websupport you actually just stated the company uses deceptive practices!!!

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#1 UPDATE Employee

The Additional Software

AUTHOR: Websupport - (Canada)

POSTED: Monday, July 14, 2008

Hi there,
We are sorry for any difficulties you have had with your membership.
When you were choosing your membership there were preselected boxes offering highly recommended software, in order to decline this software you needed to uncheck the boxes. Before processing the order, your purchase details were listed and you must have then clicked on submit in order finalize the purchase.

if you still have concerns about your membership, please feel free to contact me through email or telephone in and speak with a representative for any issues. To make the process easier for you, please have your 21 digit Order ID, the email address or the telephone number that you put on your account, ready so that we can easily find your account and assist you.

Email: websupport@marketbill.com
Telephone: 1-888-448-6880

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