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Report: #1214642

Complaint Review: International Domestic Placement Group - Nationwide

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  • Reported By: CLIENT — SWR Florida USA
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  • International Domestic Placement Group Nationwide USA

International Domestic Placement Group THIS COMPANY REFERRED A "HIGHLY QUALIFIED" NANNY/GOVERNESS (KERIANN HOLSINGER) AND IT WAS ALL A SCAM Boca Raton, FL 33433 Nationwide

*REBUTTAL Owner of company: When Domestic Trials go bad - PART 2

*REBUTTAL Owner of company: When Domestic Trials go bad

*UPDATE EX-employee responds: When The Trial Week Goes Bad

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The family contacted the International Domestic Placement Group agency in search for a  "highly qualified nanny/governess" to work in their home with their children.

 Although the family was sent several not "highly qualified" candidates, the family decided to interview one of the candidiates and thought their was potential for a posible hire.

Keriann Holsinger (nanny candidate), over a phone interview came accross as a sweet young woman whom although did not have any governess experience had a love and passion for children as she clearly stated several times.

The family decided to move forward with a personal interview with Kerrian Holsinger.

After obtaining a backround check from the agency and paying a round trip flight ticket for Keriann Holsinger and a private chofer to pick her up in the airport and bring her to the house. Kerrian interviewed in person with the family. She seemed very pleasant and very excited to start work the following morning but instead she never came back to the home or contacted the family.

She and/or the agency scammed the family for transportation expenses to Florida from Tx.

After researching the agency further the family discovered that the sourse where the agency finds their domestic staff is coming from Craigslist, this is where they post their search for candidates.

If you want to get ripped off and have a total and complete stranger living in your house contact this agency, they will send you unqualified people that they find in Craigslist.

This report was posted on Ripoff Report on 03/10/2015 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/international-domestic-placement-group/nationwide/international-domestic-placement-group-this-company-referred-a-highly-qualified-nannyg-1214642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
2Employee/Owner

#3 REBUTTAL Owner of company

When Domestic Trials go bad - PART 2

AUTHOR: International Domestic Placement Group, Inc. - (USA)

POSTED: Monday, June 12, 2017

I remember speaking with KERIANN HOLSINGER while she was at the airport at 11pm...How many agency owners would do that??

 

As for our firm not contacting her...There are NOT many families that are willing to import a domestic from another state, and Texas is not a hot bed for high end Domestics.

Kerriann needs to understand this, she did the correct thing, but in a VERY unprofessional manner, how can we know that this particular client lied to us about the living conditions...and the obvious bait & swith in reguards to the salary... and complaining about our firm after the fact, while we are attemptng to get her a job, and get her home safely...NOT COOL, and the potential employer will now be listed on RipOffReport.com

 

I now understand why this family would import someone from another location....They have burned ALL of their local bridges, and no one will work for them...

 

Mark J. Nelson

Owner

International Domestic Placement Group

 

P.S. I did speak with Ed from Rip Off Report.com and I asked him if we can use his service to report bad Domestics, and bad clients, by putting his logo on our website....He now wants to charge me $9,500...But he will put us on a payment plan...LOL

 

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#2 REBUTTAL Owner of company

When Domestic Trials go bad

AUTHOR: International Domestic Placement Group, Inc. - (USA)

POSTED: Tuesday, February 07, 2017

As the owner of International Domestic Placement Group, Inc. for the past 14 years...Not all interviews go great.

We can not help if the client, or hiring family lies to us about working conditions...This is why we tell ALL clients and Domestics to interview via phone or Skype as much as possible prior to getting on a plane to conduct a face-to-face trial interview.
Although, we do attempt to place local applicants first

The aforementioned client lied to our firm about the working conditions...Although, we did attempt to guide the Nanny to help her get home safely, we are not all powerful...

If you visit our website www.DomesticPlacementGroup.com on the second button over on the top, it says "Staffing Services/Fees" at the bottom of that page, there is a link to our contract...At the top of page 3 is clearly states in bold "Client is soely responsible for final selection and hiring of Domestic Professionals"

We, as a highly respected staffing agency within the Domestic community ALWAYS do our due diligence by checking employment history and proper vetting via social media and employment history.
And, NO we do not find applicants on Craigslist....We have a database of over 500,000 Domestics world wide.

The funny thing is that, I contacted Ed from Ripoffreport to have this silly little posting removed...He attempted to charge my company $8,000 to do so.
So people, be carful what you read on the internet

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#1 UPDATE EX-employee responds

When The Trial Week Goes Bad

AUTHOR: Keriann - (USA)

POSTED: Saturday, July 18, 2015

A feeling of excitement - someone was interested in me and in the services I had to offer, they thought I was the best nanny for their family and worth a trial week to see if I was as good as I said I was. After-all, I did say I was better than Mary Poppins, and humbly so might I add, should I sound pompous. It was a 60 hour work week, and I was planning to negotiate the salary and benefits at the end of the trial week after I had shown them what I was worth. The mom agreed that it was a good idea and a plan was set. I was set up for what I thought would be a successful week. 

I had spent the week before interviewing with the family, asking them all the questions that a nanny would regularly ask and per the mothers request was making an immaculately detailed schedule for their 3 children. She was a highly organized, working mother looking for a nanny who could meet her high expectations. The children, parents and I would know what they were doing from 7 am in the morning until 7 pm in the evening including a set amount of time for lunch and nap so that the afternoon school pick up kept the afternoon activities on schedule. It doesn’t hurt to be detailed so I spent 3 days working out the logistics of children that had a very active lifestyle with many extracurricular activities.

After finishing with the schedule I spent the remainder of the week doing what I love to do, which was finding gross motor, fine motor, creative art, science, dramatic play, sensory, math, and book activities for each child to do. I came up with 5 in each category, and I had chosen a color theme because it was close to St. Patrick’s Day. What better way to celebrate than with a lot of color activities which included rainbows!

The following Monday I was on a plane to the family's home. When I arrived a chauffeur was there to transport me. It was 9:30 pm, and after a day of traveling, it’s safe to say I was ready to get a good nights sleep for what would be an early morning in a different time zone. The mother had told me that I would be staying in quarters that were located a half acre away from their home. When I arrived I saw that they lived in an established neighborhood, with sprawling houses, manicured lawns, gated driveways and security. The size of the house was modest compared to the others but the first thing I noticed was the gates guarding their home were not working, and the security lamps that should have been there at the entrance were just wires laying on top of the gate. I was already starting to feel uneasy in a place that was not in any way familiar to me. I walked in the door and was greeted by the mother who was very sweet and offered to show me around. I was shown around a modest sized home, and was expecting to see the playground that the mom had said was inside of the house. In fact, the playground was outside of the house and falling apart, and their "playroom" was the garage which only had an old toy box and a couple of bicycles. The feeling of uneasiness increased as next, I discovered that the living conditions were entirely different than what I was told. I was shown the guest house which I had been told by the mother was "a half acre away.'' It was actually about 5 steps from their backdoor. I was also informed I would be sharing the quarters with their stepdaughter who was attending college. I would have expected that information to have been shared with me before I agreed to stay there with the mutual understanding that it was a good PRIVATE space for me to stay and live. 

After the house tour the mother decided it was a good time for a personal interview. I had no previous knowledge of this and was not expecting it at 11:00 pm. If I were a coffee drinker, now would’ve have been a good time to have a cup. 

I was asked about my family, and my lifestyle, and then the mom led a question with, 

"I know you don’t want to talk about this yet, and we agreed to talk about it at the end of the week but…" and then she asked what my salary expectations were. I decided to go ahead and ask her what her salary range was. I had already discussed and agreed 60k or higher with the agency but wanted to hear her restate it. The figure she stated was 20k below what I had been told. My heart sank, and I felt some apprehension and distrust. In a new household, in a new city, after a long day of travel, in my fatigue I became a lot more agreeable and I said, "Ok, thats fine." (Nannies, that is not a good thing to say. In this moment you should stick up for yourself and say that is not what you had been told, and state what your expectations are.) I was afraid and for good reason. Everything I had seen up to that point was different from what I had been told. In hindsight I have learned an important lesson….I should have spoken up for myself, and will speak up for myself should the circumstances present themselves again. 

The reality is, is that it wasn’t ok and it wasn’t fine. I felt lied to by the agency and/or by the mom, but not just about the salary. I felt lied to about the living conditions in every aspect - from where I would be living and the conditions in which I would be working. My conclusion was that I was led to their home under false pretenses, and that I would be wasting my time should I stay. I did not feel safe and I knew that I would never have agreed to come to the trial had I been told the reality of this position. I did not know the next steps to take - this was a first for me and I was hoping it would be the last. I reached out to a friend/mentor in a message that night hoping that she could give me some advice on what to do. 

The advice I was given was to leave and book a flight home, especially under the circumstance of feeling unsafe and being led to their home under false pretenses. I had a choice of when to leave. I could leave that night or I could wait until the morning and have a conversation with the parents explaining why I felt I could not stay. Feeling unsafe and fearful of their reaction based on the misrepresentations up to that point, and weighing the pros and the cons, I chose to leave that night. I did not want to make an irrational decision, and I feel I didn't.


My mentor talked to me and encouraged me to leave and make arrangements for a taxi to take me to the airport and to leave a note explaining why I didn’t stay. She stayed connected with me until I arrived safely to the airport and back home again. (Nannies, I would recommend always having a friend, or person you can trust that you can call at anytime should the circumstances turn for the worst)

Well, I couldn’t find a pen… I looked all over, and in the things I had brought for the week and no pen. So I made the decision to write an email to the family and to the agency after I arrived at the airport. I wanted to make sure they were aware of my reasons for not completing the trial period, and my reason for leaving that night instead of the next morning when I could talk to them. By this time it was 3:30 am in the morning and I had not slept a wink. I slept soundly the following night having been awake for almost 48 hours. I received an email the next day from the mother telling me I was immature, impulsive, and lacking experience and/or qualifications for the position. 

I cannot say I was shocked that she sent a "hate mail" but her accusations admittedly were offensive. I am confident I made a good and rational decision. She accused me of being unqualified and irrational. If they were not confident in my abilities I don’t think they would invited me to do the trial week. My qualifications are verifiably sound. I'll leave you to judge whether my decision was irrational.

I have never been contacted again by the agency who sent me to the family. I am not sure of the reason for this. I would not recommend working for an agency that is not an advocate for you, or an agency who would falsely represent a family and present you to a family and a home that is inexplicably different than how it was represented. I would also encourage nannies in the interviewing process to not leave a stone unturned. Don’t be afraid to ask the hard questions, to ask a lot of questions, and even when it’s hard..be sure that the agency and potential employer understand your expectations.

Your decisions will not always be "popular" or "well-liked" or received well but you are your own best advocate. Speak up for you, and stand up for you and you will be glad that you did. 

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