Complaint Review: International Satelite Communications - Woodland Hills California
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- Author Confirmed
- International Satelite Communications 5525 Camoga Avenue# 304 Woodland Hills, California U.S.A.
- Phone: 1-800-606-0486
- Web:
- Category: Telephone Companies
International Satelite Communications, made very short phone call 30-60 seconds from Aruba, was overcharged, have to pay $43.62 Woodland Hills California
*Consumer Suggestion: Irina, you left out pertinent information
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on 11/19/07 I made a very short phone call 30-60 seconds long from Aruba to USA,they charged me $43.62+{$5.00 - I was charged for the Illinois state and municipal taxes by AT$T, why?}
When I called the company they blamed me for not finding out before hand. there was no prices on the phone, nor person to ask, it was all automated. so, i was blamed.
later i used a phone card to call , it cost 50cents per minute, not $49.00 and it worked the same way via satellite.
I was frustrated , angry & upset. after this ordeal the company offered to give me credit for $17.56. I did not accept this & asked to speak with supervisor or anybody who has more power to resolve this, I was told to call next day, I also was told that I may loose the credit that they offer me today.
This is wrong, later i found out that this company was suspended for doing this by the California Secretary of State. I am not the only one, it could be anybody.
Irina
morthbrook, Illinois
U.S.A.
This report was posted on Ripoff Report on 12/22/2007 07:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/international-satelite-communications/woodland-hills-california/international-satelite-communications-made-very-short-phone-call-30-60-seconds-from-aruba-293945. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Irina, you left out pertinent information
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Sunday, December 23, 2007
Irina,
You never said if you made the first call from a payphone or a hotel phone, etc. This makes a big difference.
And, you never said what type of call it was. Was it initiated with operator assistance, or was a calling card used, etc. You did not specify.
FYI..Anytime you use operator assistance to make a call, especially an international one, the costs are huge.
Did you reverse the charges to your home phone?
Please explain.
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