Internet Local Listings Waste of money Santa Ana California

     I contacted this company by telephone and was told that they would provide a service to help my business (a church history book publishing company) get exposure on the internet by people who are doing searches using specific words related to the service my business provides. I was guaranteed that my business would begin to appear on the first page of the major search engines within 45 days of the days I signed a 3-months contact with them.

     I told the company's representative that I wanted any and all online listings linked directly to my business website. I was assured that this would be done. I also told the representative that I didn't want them to generate another website for my business (which is a service they say they provide "free") but only wanted people to be directed to my website.

     After 45 days, I called Internet Local Listings because I did not find my business at the top any search engines' list. I also discovered that they had generated a website for my business, even though I had asked them not to do this. Also the content in the website generated by Internet Local Listings did not even come close to describing accurately my business. Also, there was several misspelled words and typographical errors, which is extremely harmful advertising for publishing company.

    I asked the representative (Tatia) with whom I spoke to immediately remove the Internet Local Listings generated website from the internet. I explained that it did not in any way accurately describe my business and, in fact, was a detriment to my business because of it's content and misspelled words and typographical errors. I also reiterated my original request to have people directed to my business's website. I also expressed my great disappointment that I had received no customer contact as a result of this service.

     Tatia was extremely rude and just kept repeating that I needed to give them a chance to rectify the situation. I stated that I had lost all trust in Internet Local Listings and could not imagine how the situation could be rectify since the erroneous website had already been seen by the public for over a month and the damage done. She lied to me by saying that the public would not have seen the website her company had generated "on my behalf." I know this was a lie since I was able to access it easily by entering my company's name.

     I requested a refund of my money and a cancellation of the three-month contract I'd signed with Internet Local Listings since they had not, in anyway, helped my business and, in fact, had hurt my business by their actions. Tatia said that this would not happen and again tried to assure me that the whole thing could be fixed if I would pay them more money.

     I had no option but to end the call by challenging her to do what she said she would do to fix the mess. A week has not passed and I have seen absolutely no change. They have not removed the website, as I requested, nor fixed it my following my instructions to either get people directly to my website or simply transfer the correct information on my website to the website they had generated.

     This is an awful company. They say things they can not and do not intend to deliver. They are also extremely sloppy, unprofessional, and inept.

     I would seriously caution anyone from using this company for any thing. They need to be driven out of business.