criminal fraud Internet

I have been searching for an emergency online, short term loan to take care of a pressing emergency.  I checked my banking records to discover an unauthorized debit of $29.95 from available through <support@usfanancialresources.com>.  I tried to call; but, got no answer; and, I left a message.  Then I wrote them an E-mail.  A woman named Luca wrote back and said that becauise I had, "...given them my banking information, I had authorized..." this charge.  She would give no further explanation except as I responded to this company, their responses became increasingly arrogant and self-contradicting.  At no time despite many direct requests did they producwe any writing wherein the authorization had occurred.  They then denied that it had ever existed, to which I produced a copy of the debit.  They then said they had cancelled my membership and no more charges would occur (to an account that had never existed).  In short they are liars and thieves and should be brought to criminal justice.  They have evaded every attempt I have made refusing to give a direct or honest answer to anything.  This has been going on for several days.  I await a "fraud dispute" form from my bank, E*TRADE Financial, as I pursue other avenues.  The Internet is a powerful tool both to pervert as these scoundrels do and also to seek redress.  For example, I found this web site. 

I hope this will help others to avoid this outfit. I have no evidence that they even got thier banking information from me.  They could well have highjacked another firms network and stolen it.

Rspectfully,

Jeremy of Honolulu