Complaint Review: INTOXILOCK
- Phone: 18448996212
- Category: Auto Advertising Services
INTOXILOCK the company has faulty units. I had a failed result because of something I ate not drinking alcohol DES MOINS IOWA Nationwide
*Author of original report: We all make mistakes in life it is what you learn from them that matters
*General Comment: ZERO pity....
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I HAVE HAD THE INTOXILOCK IGNITION DEVICE IN MY VEHICLE FOR 7 MONTHS NOW. I HAVE HAD A FEW UNITS PUT INTO THE VEHICLE ABOUT 3 TIMES. NOW THE COMPANY ARE NOT SENDING NEW UNITS THEY ARE USING THE SAME UNITS AND CALIBRATING THEM ONCE A MONTH. THE LAST UNIT THEY INSTALLED IN MY VEHICLE I HAVE BEEN HAVING MAJOR TROUBLE WITH IT. I HAVE CALLED CUSTOMER SERVICE NUMEROUS TIMES AND THE REPRESENTATIVES ARE ARROGANT. IN THE 7 MONTHS I HAVE HAD THIS IN THE VEHICLE I HAVE HAD TROUBLE GETTING THE MACHINE TO EVEN TURN ON. LAST MONTH I HAD A FAILED RESULT FOR NO APPARENT REASON. I CALLED THE COMPANY AND THEY WAIVED THE $75.00 FEE THEY CHARGE YOU FOR A FAILED RESULT. I EXPLAINED THAT THERE WAS NO REASON FOR THIS UNIT TO BE MALFUNCTIONING. THIS WAS LAST MONTH THIS HAPPENED. I JUST RECEIVED A PHONE CALL FROM MY PROBATION OFFICER WHO INFORMED ME THAT I HAVE TO WEAR AN ANKLE BRACELET FOR 30 DAYS DUE TO THE MALFUNCTION OF THE UNIT. I HAVE NEVER FAILED A TEST IN THE 7 MONTHS I HAVE HAD THIS UNIT. I WAS THEN TOLD BY INTOLILOCK THAT ANYTHING COULD CAUSE THIS FAIL. CERTAIN FOODS, PIZZA, ETC. I DO NOT FEEL I SHOULD BE PERSACUTED FOR FOODS THAT CAUSE A FAILURE. I SHOULD NOT HAVE TO WEAR AN ANKLE BRACELET BECAUSE OF THESE MACHINES WHICH CLEARLY DO NOT WORK PROPERLY.
IF YOU HAVE ANY SUGGESTIONS PLEASE HELP BECAUSE I DO NOT DRINK ANY ALCOHOL WHATSOEVER AND IF FOOD SETS THIS MACHINE OFF I SHOULD NOT BE LIABLE TO NOW WEAR AN ANKLE BRACELET FOR 30 DAYS!!!
PLEASE HELP AS I AM ON DISABILITY AND SUFFER FROM PTSD, ANXIETY, DEPRESSION ETC. I ALMOST HAD TO GO TO THE HOSPITAL BECAUSE I WENT INTO A FULL PANIC ATTACT AFTER TALKING TO MY PROBATION OFFICER WHEN HE TOLD ME I HAD TO WEAR AN ANKLE BRACELET FOR 30 DAYS BECAUSE OF INTOXILOCK PROBLEMS.
I THANK YOU,
This report was posted on Ripoff Report on 12/30/2016 09:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/intoxilock/nationwide/intoxilock-the-company-has-faulty-units-i-had-a-failed-result-because-of-something-i-ate-1346654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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