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Report: #1450350

Complaint Review: Intuit Quickbooks Online - Internet

  • Submitted:
  • Updated:
  • Reported By: Beachgroup, LLC — Palm Beach 33480 United States
  • Author Confirmed What's this?
  • Why?
  • Intuit Quickbooks Online Internet United States

Intuit Quickbooks Online Intuit, Quickbooks, Quickbooks online. They keep charging my monthly even though I canceled my account August 3rd, 2017. They will not honor my cancellation. Internet

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On August 3rd, 2017 our company switched from Quickbooks online service to Quickbooks desktop service. We cancelled the online service. Quickbooks has continued to charged us a monthly fee for their online service even though it's been cancelled. We have fought with them for over a year and each time we call they tell us "your service is cancelled" and we will refund you the charges. We never got one refund. This has been going on now for nearly a year. Today their supervisor (Victor) told me he cannot issue any refunds. Super disappointed in this company and how we've been ripped off. As though it's their plan all along ~ keep charging my credit card until we call and get a promise of a refund. This is not how I expected a company like Quickbooks to treat us because after all we are still a good loyal customer of theirs. I am compelled to tell the whole word to be careful for this situation and this company!

 

 

This report was posted on Ripoff Report on 07/05/2018 09:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/intuit-quickbooks-online/internet/intuit-quickbooks-online-intuit-quickbooks-quickbooks-online-they-keep-charging-my-mont-1450350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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