InverterCentral.com Scammed me out of $120 Bangor Michigan

Dear Jake,

We will do whatever is necessary to ensure you receive either a properly working replacement part, have a store credit placed on file, or have a full refund issued. Unfortunately, we have been unable to locate your transaction by the associated email address, nickname, or even city/state combination listed on this site. At this time, we have no transactions to anyone living in Bonney Lake, Washington.

Based on this, we feel your complaint is either a mistake, or has already been resolved. Please provide us with accurate transaction details to ensure this issue has been addressed.

We hope that your diligence in posting this complaint continues with a prompt response. While it is true that we typically do not offer refunds for misdiagnosed problems, we do offer a free one-time exchange and in some cases, place credit on file. Refunds are issued only if we cannot locate a properly working part. The delivery timeframe depends on how rare the part is and how long it has been out of production.

If a customer buys the last unit of a certain item, we either locate a replacement, which often takes time, or place a credit on file. We cannot allow customers to take advantage by insisting that we cater to misdiagnosed problems or accepting damaged parts returned in exchange for working parts. Our primary goal is to provide properly working replacements for out of production and end of live equipment.

We hope to hear from you soon regarding your order.

Sincerely,


Customer Service & Support
InverterCentral.com