Invies I payed through Amazon as instructed and all I recieved was a email indicating my items had been shipped estimated arrival date 12/5-12/8. here we are 12/10 and no items yet.I have sent out more than 5 emails and still have yet to get a response there is no number listed for the company Internet

I ordered Android tablets as Christmas gifts for my kids on 11/28/14 here we are 12/10/14 and I still have not received my items I got through email was in email saying that my items have been shipped off I did not get no tracking number no nothing I sent out more than 4 to 5 emails asking for someone from the support  system or customer care to contact me and let me know what was going on with my items, and here we are and I still have not got an email from anyone. so now I feel like I just paid for an item to Amazon for a PlayStation card and I don't even think I'm getting my items