Complaint Review: IOLO Industries - Internet
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- Author Confirmed
- IOLO Industries Internet USA
- Phone:
- Web: www.iolo.com
- Category: Computer Software
IOLO Industries System Mechanics Pro no fix just bs Internet
*Consumer Comment: Incompetent company... no customer servcie.. useless application software
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IOLO makes Registry Mechanic. IOLO only updates its product on line. Evidently it is still selling a three year old product marked "New Version" but it really has no new version because it only updates online.
IOLO makes money on the purchase then on the yearly subscription which passes as the "new version" which again is updated throughout the subscription period online.
The problem is that if you have to remove the software to see if the software was in conflict with your operating system, then wish to reinstall, you are unable to do so because the software will not allow a reinstall stating you already have a newer version (remember you updated online).
So you cry foul and ask for your money back. IOLO says, "Not so fast." You only get your money back within the first 30 days. You installed the product more than thirty days ago so you have no recourse but to hold on to a product which is useless to you.
Don't you wish your computer had not required a reinstall of the IOLO product? Congradulations on your new doorstop. Don't forget to udate it from time to time.
This report was posted on Ripoff Report on 01/11/2016 06:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iolo-industries/internet/iolo-industries-system-mechanics-pro-no-fix-just-bs-internet-1279498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Incompetent company... no customer servcie.. useless application software
AUTHOR: Russ - (United States)
SUBMITTED: Monday, April 15, 2019
I too succumbed to thier Fix it application... purchasaed new off shelf at walmart...it is so out of date it will not load into a current version of Windows 10. Thier website obfuscates any attempt to get a fix... it will not install on my HP desktop.
Walmart will not interced to corrct or process a refund. It is "bad" software produced by a "bad" company. Thier satff fails to offer any support for a fix.. or refund. Scum asses.. all! So buyers should ignore this company's prodcuts as they do not support a purchaser... they enjoy imminity as retailer.. walmart... will not refund or attemkpt to get company to make it work or refund. Thus, a purchaser is on thier own.
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