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Report: #949264

Complaint Review: ipayment.com - Thousand Oaks California

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  • Reported By: AngieB — La Jolla California United States of America
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  • ipayment.com PO Box 3429 Thousand Oaks, California United States of America

ipayment.com Merchant Services This company was recommended by HostGator. I never completed the application process with ipayment. 2 ACH debits were taken from my business account that I disputed. Sent 2 faxes to ipayment - Merchan Thousand Oaks California

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This company was recommended by HostGator. I never completed the application process with ipayment. 2 ACH debits were taken from my business account that I disputed. Sent 2 faxes to ipayment - Merchant Services to close this account immediately. 2 months later received another ACH debit from my bank account of $350 called "cancellation fee". I immediately went to my bank to dispute the charge. Then called again ipayment - merchant services and was told I would still have an annual fee!? I told them to immediately refund the $350. to my bank and to send me a email stating they will never take ANY money from my account, which was answered by an employee Jessica, "I can't promise that".  I demanded to speak to a supervisor and waited on the phone until I received the email stating this company will never take fee's of any kind again. AVOID this company!!!

This report was posted on Ripoff Report on 10/01/2012 03:02 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ipaymentcom/thousand-oaks-california-91359/ipaymentcom-merchant-services-this-company-was-recommended-by-hostgator-i-never-complete-949264. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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