Complaint Review: IPC Helpdesk - Internet
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- Author Confirmed
- IPC Helpdesk Internet USA
- Phone: 855-223-4670
- Web: ipchelpdesk.com
- Category: Computer Service & Repair
IPC Helpdesk Didn't fix the problem, then jerked me around for months promising a refund that they didn't honor Poway California
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Back in September I was having trouble with my HDMI connection between my computer and my stereo. Apple referred me to IPC for software help. They kept saying it was fixed but it wasn't. I spent 4 days on the phone with them; wasted time and it cost me $119.99; paid on my credit card.
In early October I told them I wanted a refund for the work they didn't do. They claimed I paid them $110. and promised to repay me.
First they claimed they sent a check via FedEx and that it "wasn't deliverable."
Then they claimed they tried to reimburse my credit card but the company wouldn't accept it
Then they claimed they sent me a check via US mail and it came "back to them."
Then they said they would pay me via PayPal. No surprise... they haven't.
Now, I can't get through to them by phone and the company doesn't respond to my emails.
Although they list a California address, clearly they are doing business from their EU address:
Online Technical Internet Provider S.R.L.
MD-2059, str. Bariera Orhei, 5/8, ap8
mun. Chisinau, Republica Moldova
This report was posted on Ripoff Report on 11/26/2016 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ipc-helpdesk/internet/ipc-helpdesk-didnt-fix-the-problem-then-jerked-me-around-for-months-promising-a-refund-1339963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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