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Report: #700131

Complaint Review: Ira toyota m ilford, massachusetts - milford, MA Internet

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  • Reported By: B — norfolk Massachusetts United States of America
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  • Ira toyota m ilford, massachusetts 300 Fortune Blvd. Internet United States of America

Ira toyota m ilford, massachusetts poor service, Internet

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Recently I took my 4 runner to Milford Toyota in Massachusetts to have two car transmitters programmed. We took our car to mild ford Toyota because we bought the car there as well as got it serviced there, and felt some loyalty to Milford Toyota.

My wife and I waited two hours after which we were told that they couldn't program the transmitters and they believed it was because of a faulty computer within the car. They also gave me the instructions on how to program the transmitters to try for myself.

The following week I took the same transmitters to Boch Toyota and they programmed the transmitters in 30 min.!

Two weeks ago I relayed the same information to one of the Service Managers and that was the last I heard from them, not even an apology.

If the problem was with a computer in my car then why would they give me the instructions to program it?

Loyalty is earned, and in this case they lost a customer who will share our experience with others

This report was posted on Ripoff Report on 02/25/2011 10:34 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ira-toyota-m-ilford-massachusetts/internet/ira-toyota-m-ilford-massachusetts-poor-service-internet-700131. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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