Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1375299

Complaint Review: IronPlanet, Inc. - Pleasanton California

  • Submitted:
  • Updated:
  • Reported By: chichi76 — Wellington Florida USA
  • Author Confirmed What's this?
  • Why?
  • IronPlanet, Inc. 3825 Hopyard Road, Suite 250 Pleasanton, California USA

IronPlanet, Inc. ironplanet.com deceptive and misleading item condition and description Pleasanton California

*Consumer Comment: I had the same experience

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I have been a client of the company www.ironplanet.com for several years buying different types of construction equipment for wholesale, recently I bought another piece of equipment on the May 4th 2017 featured auction, I bought a Caterpillar 908H wheel leader, the description indicated the following, and I quote "The engine started and ran. The drivetrain engaged in forward and reverse but travels in low speed only. The hydraulic system was operational. The brakes and lights are inoperable. The key switch must be held in on position for machine to stay running."

I bought the machine with the obvious intent to have it fixed of the few problems it describes on the condition report, however it was far from the truth, it was a misleading and deceiving information provided, when I went to pick up the machine it had to be winched into the trailer, then at the destination I had item checked with certified mechanic and the initial findings, without further assessments was that "The machine starts and runs. Does not go forward or reverse. No hydraulic bucket functions, but will steer left and right. "

Basically, I had contacted ironplane.com so they can at least support me on the repairs so I can get the unit ready to sell it and get my money back, they refused, the also refused for Clients to inspect units prior to buying then, they have their own field agents that perform the reports and add the findings to the online auction so buyers can make purchases somewhat knowing the condition on the unit.

It was misrepresented, plain simple a lie to inflate the item value.

 

 

This report was posted on Ripoff Report on 05/25/2017 08:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ironplanet-inc/pleasanton-california-94588/ironplanet-inc-ironplanetcom-deceptive-and-misleading-item-condition-and-description-p-1375299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 Consumer Comment

I had the same experience

AUTHOR: robert - (United States)

POSTED: Monday, May 13, 2019

I recently purchased a vermeer sc30tx stump grinder from IronPlanet. The listing stated the machine was operational and in working order except for a loose handle and the hour meter di not work. As other customer stated you are working on a good faith agreement becuase you can not go look at item before bidding.

Well, I won the bid, went and picked item up from sunbelt rental located at a home depot. The stump grinder would not start. It took me a half hour to get it going. I operated it but did not engage cutter head when turning head because it turned left to right and up and down without it engage. Well the first time I used it I found that with cutter engaged it would not sweep left to right. So I contacted them.

Till this date they will not pay the bill for the repair of a engine limit swith that cost me 714.00.   First the representation of the item was incorrect, and if they told anyone that it did not funtion properely no bidder would have paid what the final price was. I feel I have been shammed .

Seems their should be a class action lawsuit pending. Their reason for denying the calim is that every buyer signs a agreement when entering auction. I am sorry, Somebody agreeing to an auction should not have items mis-represented to them.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now