Complaint Review: Islandgems Jewelry Ltd - Kingston
Islandgems Jewelry Ltd Island gems Jewelry Ltd Islandgems Jewelry Kingston Island Gems Jewelry Kingston, Jamaica Sold Defective Ring. Won't Fix or Refund. Horrible Waste of Money. Kingston
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Bought a ring for US $600 and had them resize it. I was told that resizing the ring wouldn't take long, about a week because of the holidays. After about 2 weeks my girl and I were told that there were some issues re-sizing and asked if we wanted it in a different color... obviously not. I purchased it in Gold for a reason. When it was supposed to be available to pick up we came to the store, only to be told that the jeweler was not in and will not have the ring ready.
All we received were delays and excuses before the ring was ready to be picked up, only to find that it was damaged. The side band had crushed/messed up looking stones and the metal did not look as good. Now, the stones are falling out within 30 days. My girl called to get the issue resolved and they basically told us that they won't fix it or refund the money.
They even had the nerve to act as if we had damaged the ring... who would purchase a ring only to damage it??
Do yourself a favor and do not do business with these people. They will smile in your face, sell you over-priced, low quality jewelry... and hide behind no refunds or attempt to blame you as if you would purchase something only to damage it. Shame on these people!
This report was posted on Ripoff Report on 02/01/2019 10:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/islandgems-jewelry-ltd/kingston-jmakn06/islandgems-jewelry-ltd-island-gems-jewelry-ltdislandgems-jewelry-kingston-island-gems-j-1472677. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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